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- Tasks: Provide technical support and troubleshoot issues to keep our ATMs running smoothly.
- Company: Join NoteMachine, a leader in cash delivery solutions.
- Benefits: Full training, career progression, wellness programmes, and store discounts.
- Why this job: Make a real impact while developing your technical skills in a supportive team.
- Qualifications: Team player with a passion for learning; no advanced experience needed.
- Other info: Dynamic work environment with 4 on 4 off shift patterns.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Technical Support Team! Are you looking for a thrilling new challenge that combines learnt technical skills, teamwork, and real-world impact? If so, we have the role for you! At NoteMachine, we're on the hunt for Technical Support to be one of the driving forces behind our mission to deliver cash when and where it's needed most.
In this role, you will be working 48 hours a week with 4 on 4 off shift patterns. With our in-house training, you'll become the expert behind the connections that keep our ATMs running smoothly across the UK.
Day in the Life: As a Technical Support, your days are dynamic, covering everything from basic router configurations to troubleshooting network faults. You'll be a valued member of the go-to team for our internal and external customers, resolving technical issues with your learnt expertise and precision. Whether you're on the phone with one of our engineers or diving into spreadsheets, your role is pivotal in our operations division.
The Right Fit: We're looking for a team player with an eye for detail and a passion for learning. No advanced experience is necessary; we're committed to providing top-notch training in an environment where your contributions have a direct impact on our daily operations. A good telephone manner and experience working on a helpdesk in the past is desirable but certainly not essential.
Benefits: At NoteMachine, we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work and professionalism we offer:
- Full job training with career progression and development opportunities;
- 21 days annual leave increasing to 22 days after a year's service respectively;
- Salary Sacrifice Pension Program with higher take-home pay and contributions;
- Employee wellness program offering free confidential counselling service;
- Life insurance scheme (4x annual salary);
- Store discounts with top brands (after 12 months);
- Sickness insurance program (after 12 months);
- Access to Medicash.
Technical Support in Crickhowell employer: Brink’s Inc
Contact Detail:
Brink’s Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support in Crickhowell
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the tech support field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by brushing up on common technical support scenarios. Think about how you would troubleshoot issues and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the role at NoteMachine. Your passion for tech support can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Technical Support in Crickhowell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Support role. Highlight any relevant technical skills, even if they’re from past jobs or projects, to show us you’re ready for the challenge!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining our team at NoteMachine and how your passion for learning and teamwork makes you a great fit for the role.
Show Off Your Communication Skills: Since you'll be dealing with customers and engineers, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in a helpdesk environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brink’s Inc
✨Know Your Tech Basics
Brush up on your technical knowledge related to routers and network troubleshooting. Even if you don’t have extensive experience, being familiar with basic concepts will show your enthusiasm and readiness to learn.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've worked effectively in a team before. Highlighting your collaborative skills can set you apart from other candidates.
✨Practice Your Phone Etiquette
A good telephone manner is important for this position. Practise speaking clearly and confidently over the phone, as you may need to demonstrate this during the interview or even in a mock call scenario.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
