Overview
Join our Technical Support Team!
We’re looking for a Technical Support specialist to be part of NoteMachine’s mission to deliver cash when and where it’s needed most. This role is based on a 48‑hour a week schedule, covering 4 on 4 off shift patterns.
With our in‑house training you’ll become the expert behind the connections that keep our ATMs running smoothly across the UK.
Responsibilities
- Dynamic day‑to‑day tasks ranging from basic router configurations to troubleshooting network faults.
- Act as the go‑to team for internal and external customers, resolving technical issues with precision.
- Work with engineers over the phone and manage spreadsheets, playing a pivotal role in our operations division.
Qualifications
- Team player with an eye for detail and passion for learning.
- No advanced experience required – we provide comprehensive training.
- Desirable: Good telephone manner and prior help‑desk experience.
Benefits
- Full job training with career progression and development opportunities.
- 21 days annual leave, increasing to 22 days after a year’s service.
- Salary sacrifice pension program increasing take‑home pay.
- Employee wellness program offering free confidential counselling.
- Life insurance scheme (4× annual salary).
- Store discounts with top brands after 12 months.
- Sickness insurance program after 12 months.
- Medicash access.
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Information Technology
- Industry: Truck Transportation
Technical Support-2 in Crickhowell employer: Brink’s Inc
Brink's Company is an exceptional employer, offering a dynamic work environment where operational excellence and leadership are at the forefront. With a competitive salary, annual bonuses, and a comprehensive benefits package, employees are empowered to grow their careers within a global organisation while making a significant impact in the cash and valuables management sector. The company's commitment to developing high-performing teams and fostering strong customer relationships creates a culture of collaboration and innovation, making it an ideal place for strategic leaders to thrive.
