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For Companies At a Glance
- Tasks: Maintain and repair ATMs while providing top-notch customer service.
- Company: Join Brink’s Inc., a global leader in cash access solutions.
- Benefits: Competitive salary, bonuses, company van, and private healthcare.
- Why this job: Be part of a dynamic team making a real impact in the cash access industry.
- Qualifications: Experience with electro-mechanical systems and strong problem-solving skills.
- Other info: Enjoy a 4-on/4-off shift pattern for a great work-life balance.
The predicted salary is between 35256 - 36419 £ per year.
Join the Field Service Engineer – Hull role at Brink’s Inc.
Location: Hull – Field Based
Salary: £35,256 starting + Up to £1,000 Onboarding Bonus + Bonuses
Shifts: 4 Days On / 4 Days Off | 09:00 – 20:30
About the Opportunity
As a Field Engineer at NoteMachine, you will be a Key Player in the Future of Cash Access. Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry. We’re NoteMachine, one of Europe’s top ATM providers – moving over £10 billion in cash annually, with over 14,000 machines in our ATM network covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access. We’re part of the global BRINK’s network – operating in 100+ countries with 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.
Standout Benefits & Perks
- £36,419 starting salary
- Up to £1,000 onboarding bonus (dependent on experience and paid on passing probation)
- Performance Bonus – you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus
- Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines.
- 4-on / 4-off shift pattern – providing you with consistency & work-life balance
- Full training and ongoing development
- 22 days holiday, rising to 23 days in the annual leave year after your first anniversary.
- Medicash private healthcare & wellness benefits
- Salary sacrifice pension scheme for higher take-home pay
- Life insurance – 4 x salary cover
- Company Sickness Policy (CSP)
- Group Income Protection Scheme – subject to qualifying criteria
- Strong career growth opportunities in a growing business
What You’ll Do
- Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
- Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.
- Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism.
- Accurately document all service transactions and keep detailed records of any repairs or replacements performed.
- Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development.
- Conduct quality control checks to ensure that all repairs and replacements meet company standards.
What You’ll Need
- Field Service Engineering experience with electro-mechanical systems.
- ATM experience is ideal but not essential.
- A drive to deliver on your daily calls, and fix things right first time.
- A valid UK driving licence (max 6 active points).
- A methodical, problem-solving mindset.
- Clear, confident communication & customer service skills.
- Willingness to travel and work weekends/holidays on rotation.
- No live or spent IVAs, or bankruptcies in the last 10 years.
If this sounds exciting to you, apply today if you think you have what it takes to be part of our dedicated global team.
Field Service Engineer - Hull in Crickhowell employer: Brink’s Inc
Contact Detail:
Brink’s Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Hull in Crickhowell
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in cash access. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of electro-mechanical systems and ATMs. Being able to demonstrate your expertise during an interview can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at NoteMachine and being part of something big!
We think you need these skills to ace Field Service Engineer - Hull in Crickhowell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience with electro-mechanical systems and customer service skills. We want to see how your background fits with what we do at NoteMachine!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved technical issues. We’re looking for that methodical mindset, so let us know how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at NoteMachine!
How to prepare for a job interview at Brink’s Inc
✨Know Your Tech
Brush up on your knowledge of electro-mechanical systems and ATMs. Be ready to discuss any relevant experience you have, even if it’s not directly with ATMs. Showing that you understand the technology will impress the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in past roles. This job involves a lot of interaction with clients, so demonstrating your ability to communicate clearly and professionally will set you apart.
✨Show Your Problem-Solving Skills
Think of specific instances where you’ve successfully resolved technical issues. Be ready to explain your thought process and how you approach problem-solving, as this role requires a methodical mindset.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
