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- Tasks: Provide top-notch support to players and enhance their gaming experience.
- Company: Leading UK gaming company with a focus on player satisfaction.
- Benefits: Competitive salary, stock options, and flexible remote work setup.
- Why this job: Join a dynamic team and make a real difference in the gaming community.
- Qualifications: 4+ years in customer support, excellent communication, and empathy skills.
- Other info: Remote role with a focus on outstanding player experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading gaming company in the United Kingdom is looking for a skilled Customer Support Specialist to provide daily support to players via various communication channels.
The ideal candidate should have at least 4 years of customer support experience, preferably in iGaming, along with excellent communication and empathy skills.
This role allows for remote work, ensuring you can thrive in an environment focused on achieving outstanding player experiences.
Enjoy perks like a competitive salary, stock options, and a flexible home office setup.
Remote Senior Player Support Specialist with Stock Options employer: Bring It On
Contact Detail:
Bring It On Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Senior Player Support Specialist with Stock Options
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming industry on LinkedIn or join relevant forums. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to player support. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your passion for gaming! When you get the chance to chat with potential employers, let them know how much you love the industry and how you can enhance player experiences. We want to see that enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and stand out from the crowd.
We think you need these skills to ace Remote Senior Player Support Specialist with Stock Options
Some tips for your application 🫡
Show Your Passion for Gaming: When writing your application, let your love for gaming shine through! Mention any relevant experience you have in the iGaming industry and how it fuels your desire to provide top-notch support to players.
Highlight Your Communication Skills: Since this role is all about connecting with players, make sure to showcase your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any specific examples where you've successfully resolved customer issues.
Tailor Your Application: We want to see that you’ve done your homework! Tailor your application to reflect the job description. Highlight your 4+ years of customer support experience and how it aligns with the responsibilities of a Senior Player Support Specialist.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Bring It On
✨Know Your Gaming Stuff
Make sure you brush up on the latest trends in the gaming industry, especially in iGaming. Familiarise yourself with popular games and player support challenges. This will show your passion for the field and help you connect with the interviewers.
✨Showcase Your Empathy
Since this role requires excellent communication and empathy skills, prepare examples from your past experiences where you successfully resolved customer issues. Highlight how you understood their concerns and provided solutions that enhanced their gaming experience.
✨Practice Remote Communication
As this is a remote position, practice communicating clearly and effectively through various channels like chat, email, or video calls. You might even want to set up mock interviews to get comfortable with the format and ensure you can convey your thoughts without any hiccups.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in player support. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
