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- Tasks: Provide top-notch support to players through various communication channels.
- Company: Leading gaming company in the UK with a focus on player experience.
- Benefits: Competitive salary, stock options, and flexible remote work setup.
- Why this job: Join a dynamic team and enhance player experiences in the gaming world.
- Qualifications: 4+ years of customer support experience, ideally in iGaming.
- Other info: Remote role with a supportive environment for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading gaming company in the United Kingdom is looking for a skilled Customer Support Specialist to provide daily support to players via various communication channels. The ideal candidate should have at least 4 years of customer support experience, preferably in iGaming, along with excellent communication and empathy skills. This role allows for remote work, ensuring you can thrive in an environment focused on achieving outstanding player experiences. Enjoy perks like a competitive salary, stock options, and a flexible home office setup.
Remote Senior Player Support Specialist with Stock Options in England employer: Bring It On
Contact Detail:
Bring It On Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Senior Player Support Specialist with Stock Options in England
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming industry on LinkedIn or join relevant forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its games, and think about how your experience aligns with their values. Practising common interview questions can really help you stand out.
✨Tip Number 3
Show off your skills! If you’ve got any relevant certifications or have worked on projects that showcase your customer support expertise, make sure to highlight them during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Senior Player Support Specialist with Stock Options in England
Some tips for your application 🫡
Show Your Passion for Gaming: When writing your application, let your love for gaming shine through! We want to see how your enthusiasm for the industry can translate into providing top-notch support for our players.
Highlight Relevant Experience: Make sure to showcase your customer support experience, especially if it's in iGaming. We’re looking for someone who can hit the ground running, so don’t be shy about sharing specific examples of your past successes.
Tailor Your Communication Style: Since this role involves interacting with players, it’s crucial to demonstrate your excellent communication skills in your application. Use a friendly and approachable tone that reflects how you’d engage with our community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Bring It On
✨Know the Game Inside Out
Before your interview, make sure you’re familiar with the games the company offers. Play them if you can! This will not only show your passion for gaming but also help you understand the common issues players face, allowing you to provide insightful answers during the interview.
✨Showcase Your Empathy
As a Player Support Specialist, empathy is key. Prepare examples from your past experience where you successfully resolved player issues by understanding their feelings and perspectives. This will demonstrate your ability to connect with players and provide exceptional support.
✨Master Communication Skills
Practice articulating your thoughts clearly and concisely. You might be asked to role-play a support scenario, so be ready to communicate effectively across various channels. Highlight your experience in handling different types of communication, whether it’s chat, email, or phone.
✨Prepare Questions About Company Culture
Since this role is remote, it’s important to understand the company culture. Prepare thoughtful questions about how they maintain team cohesion and support their employees. This shows your interest in being part of their community and helps you gauge if it’s the right fit for you.
