At a Glance
- Tasks: Support daily operations in the parts department and deliver excellent customer service.
- Company: Join Brindley Group, a leading name in the automotive industry.
- Benefits: Competitive salary, pension, life insurance, and ongoing training.
- Other info: Dynamic team environment with great career progression opportunities.
- Why this job: Kickstart your career in the automotive world with hands-on experience.
- Qualifications: Motivated, reliable, and eager to learn with strong communication skills.
The predicted salary is between 15000 - 20000 £ per year.
Brindley Group are looking to recruit an Apprentice Parts Advisor to be based at our multi-franchise Wolverhampton site on Penn Road, Wolverhampton. As a Parts Advisor Apprentice, you will play a key role in supporting the daily operations of the Kia & Chery parts department. You will learn to support both retail and workshop operations. You will ensure the efficient supply, control, and management of vehicle parts and accessories while delivering excellent customer service at every stage.
This is a fast-paced and varied role suited to an organised, detail-focused, and customer-oriented individual who thrives in a busy dealership environment and enjoys working as part of a team. The successful candidate will learn how to manage a busy parts department where accuracy, efficiency, and communication are essential to success. You will liaise closely with customers, suppliers, and workshop technicians to ensure parts are sourced, managed, and supplied effectively to support the smooth running of the dealership. You will develop strong organisational skills, excellent communication, and a proactive approach to delivering high operational standards.
Daily responsibilities will include:
- Stock management
- Handling customer enquiries
- Supplying workshop technicians
- Maintaining accurate records
A key part of the role will involve learning how to ensure customers and technicians receive the correct advice and parts support quickly and professionally. You will also help with service reception and our collect and delivery service from time to time.
Key Responsibilities
- Receiving and unloading new stock deliveries safely
- Sorting and storing vehicle parts and materials in the warehouse
- Recording item numbers, names, and locations on the computer
- Handling customer and mechanic enquiries via phone, email, and in person
- Providing accurate quotations and advice to customers
- Selling parts to garages, dealerships, and members of the public
- Putting orders together and making deliveries
- Raising invoices for stock that is sold
- Monitoring low stock levels and ordering replacements in good time
- Assisting on service reception and helping with vehicle collection
- Ensuring the parts storage area remains organised, safe, and tidy
About You
- Motivated, reliable, and team-focused attitude
- Eager to learn and develop a career in the automotive industry
- Excellent communication and customer service skills
- Ability to quickly establish rapport with customers and colleagues
- Strong organisational skills and attention to detail
- Comfortable bending, lifting, and carrying heavy items
- Willingness to work flexible hours or shifts if required
What We Offer
- Competitive Apprentice Salary based on National Minimum Wage
- Company pension
- Life insurance
- Ongoing training and development
- Career progression opportunities within Brindley Group
- Supportive and professional working environment
- The opportunity to work with one of the automotive industry’s most popular brands
If you are ambitious, customer-focused, and excited by the opportunity to start your career within the motor trade, we would love to hear from you.
Apprentice Parts Advisor in Wolverhampton employer: Brindley Garages
Brindley Group is an excellent employer for aspiring automotive professionals, offering a supportive and dynamic work environment at our Wolverhampton site. As an Apprentice Parts Advisor, you will benefit from ongoing training, career progression opportunities, and the chance to work with leading automotive brands, all while being part of a motivated team that values customer service and operational excellence.
