At a Glance
- Tasks: Welcome customers and manage vehicle bookings in a fast-paced dealership.
- Company: Brindley Kia Wolverhampton, a growing team with over 300 employees.
- Benefits: Company pension, life insurance, ongoing training, and career development.
- Other info: Be part of a supportive environment where you can truly make an impact.
- Why this job: Join a dynamic team that values energy, professionalism, and exceptional customer service.
- Qualifications: Minimum 2 years as a Service Advisor; strong communication and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Ready to take your career to the next level? At Brindley Kia Wolverhampton, we’re not just offering a job — we’re offering the opportunity to be part of a fast-paced, customer-focused environment where no two days are the same. We are looking for an experienced Service Advisor who thrives on delivering outstanding customer experiences, enjoys working in a busy dealership, and takes pride in being the face of the business. If you’re driven, organised, and love working with people, this is your chance to join a team that genuinely values performance, energy, and attitude.
What You’ll Be Doing
- Welcoming customers and creating a professional, positive first impression
- Managing vehicle bookings for service, maintenance, and repair
- Working closely with the workshop to ensure smooth, efficient scheduling
- Keeping customers informed every step of the way — building trust and confidence
- Identifying additional work and gaining authorisation in a professional manner
- Delivering a seamless handover experience that leaves customers wanting to return
What We’re Looking For
- Minimum 2 years’ experience as a Service Advisor within the motor trade
- A natural communicator who builds rapport with ease
- Highly organised with strong attention to detail
- Professional, well-presented, and motivated to succeed
- Experience using dealer systems such as Pinnacle/Pinewood is advantageous
Why Join Us?
The Brindley Group has been building careers since 1931 — and we’re still growing. With over 300 employees across 13 dealerships, we offer more than just a role — we offer progression, development, and the chance to be part of a business that rewards hard work and commitment. At Brindley Kia, you’ll be part of a team that supports each other and takes pride in delivering exceptional service every single day.
What You’ll Get
- Company pension
- Life insurance
- Ongoing training and career development
- A busy, energetic working environment where you can truly make an impact
Think You’ve Got What It Takes?
If you’re ready to bring energy, professionalism, and a customer-first mindset to a thriving dealership, we want to hear from you. Apply now and be part of something bigger.
Service Advisor employer: Brindley Garages
At Brindley Kia Wolverhampton, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel. As a Service Advisor, you will not only enjoy competitive benefits such as a company pension and life insurance, but also have access to ongoing training and career development opportunities in a fast-paced environment where your contributions are truly valued. Join us and be part of a team that celebrates success and prioritises exceptional customer service every day.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brindley Kia. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice your people skills! As a Service Advisor, you'll be the face of the business. So, brush up on your communication skills and think of examples where you've delivered outstanding customer service. We want to see that energy and professionalism shine through!
✨Tip Number 3
Be prepared for situational questions! Think about scenarios you might face in the role, like handling a difficult customer or managing multiple bookings. Show us how you’d tackle these challenges with confidence and organisation.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reinforce that customer-first mindset we love!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our customer-focused environment.
Tailor Your Experience:Make sure to highlight your relevant experience as a Service Advisor. We’re looking for someone who has at least 2 years in the motor trade, so be specific about your achievements and how they relate to the job description.
Keep It Professional:While we love a bit of personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brindley Kia Wolverhampton!
How to prepare for a job interview at Brindley Garages
✨Know the Company Inside Out
Before your interview, take some time to research Brindley Kia Wolverhampton. Understand their values, mission, and what sets them apart in the motor trade. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Service Advisor, your role revolves around delivering outstanding customer experiences. Prepare examples from your previous roles where you went above and beyond for customers. Highlight your communication skills and how you build rapport, as this is crucial for the position.
✨Be Organised and Detail-Oriented
Given the fast-paced environment, demonstrate your organisational skills during the interview. Bring a notebook with questions and notes about your experience. Mention specific tools or systems you've used, like Pinnacle or Pinewood, to show you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess how you'd handle various situations as a Service Advisor. Think about challenges you've faced in the past and how you resolved them. This will help you illustrate your problem-solving abilities and customer-first mindset.
