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- Tasks: Lead the reception team to create unforgettable guest experiences in our vibrant restaurants.
- Company: Join Brindisa, where authentic food and hospitality come together.
- Benefits: Enjoy 28 days holiday, 35% discounts, and opportunities for career growth.
- Why this job: Be the face of our restaurants and make a lasting impression on guests.
- Qualifications: 2+ years in a fast-paced restaurant and strong customer service skills.
- Other info: Exciting opportunities for trips to Spain and professional development.
The predicted salary is between 20000 - 30000 £ per year.
We are now looking for an experienced Reception Supervisor to play a key role in delivering outstanding guest experiences across our restaurants. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression.
About The Role
As Reception Supervisor, you will oversee the day-to-day reception and reservations operations across Battersea, South Kensington, and Richmond, supporting the Reception Manager and working closely with each restaurant’s management team. You’ll lead by example on the front door, ensuring every guest feels welcomed, informed, and well looked after — from the moment they book to the moment they leave. You’ll set the standard for the rest of the team and make sure these standards are followed at all times. This is a hands-on, guest-facing role, perfect for someone ready to step up into a supervisory position within a busy, quality-driven hospitality environment.
About You
- Previous experience as a Head Host, Maître d’ or similar senior reception role
- At least 2 years’ experience in a fast-paced, high-quality restaurant environment
- Confident, organised and calm under pressure
- Passionate about hospitality and exceptional customer service
- Excellent communication skills and strong attention to detail
- Comfortable using reservation systems (SevenRooms experience highly desirable)
Be part of our team
Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.
We Offer
- 28-day holiday
- 35% discounts in our restaurants and our retail offerings
- Childcare vouchers
- Cycle to work scheme
- Refer a friend reward
- Opportunity to progress within the business across our sites
- Opportunity for trips to Spain to meet our producers
Reception Supervisor employer: Brindisa Tapas
Contact Detail:
Brindisa Tapas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brindisa and its values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your previous experience as a Head Host or Maître d’ has prepared you for this Reception Supervisor role.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories about how you've created memorable guest experiences in the past — it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about your passion for hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight your relevant experience as a Head Host or in similar roles. We’re looking for someone who can lead by example, so showcase any specific achievements or situations where you’ve excelled in a fast-paced environment.
Be Detail-Oriented: Attention to detail is key in our industry. Double-check your application for any typos or errors before hitting send. We appreciate clarity and professionalism, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brindisa Tapas
✨Know the Company Inside Out
Before your interview, take some time to research Brindisa and its values. Understand their approach to hospitality and what makes their dining experience unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception Supervisor, you'll be the face of the restaurant. Prepare examples from your previous roles where you went above and beyond for guests. Highlight your ability to stay calm under pressure and how you’ve handled challenging situations with grace.
✨Familiarise Yourself with Reservation Systems
Since experience with reservation systems like SevenRooms is highly desirable, make sure you brush up on your knowledge of these tools. If you have experience with similar systems, be ready to discuss how you used them to enhance guest experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, expectations for the role, and opportunities for growth within the company. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
