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- Tasks: Lead and inspire the reception team to create unforgettable guest experiences.
- Company: Brindisa, a vibrant restaurant celebrating authentic, homely food.
- Benefits: 28 days holiday, 35% discounts, childcare vouchers, and career progression.
- Why this job: Be the face of our restaurant and make every guest feel special.
- Qualifications: 4+ years in a fast-paced hospitality role with strong leadership skills.
- Other info: Opportunity for trips to Spain and a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and charismatic Reception Manager to lead our reception team and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression.
Responsibilities
- Lead, train, and inspire the reception team
- Manage reservations, enquiries, VIPs, and guest flow
- Build strong relationships with guests, ensuring memorable experiences
- Support wider restaurant operations during peak periods
- Maintain accurate reservation systems and procedures
About You
- Minimum 4 years’ experience in a similar role in a fast-paced environment
- Confident using SevenRooms and/or OpenTable
- Passionate about hospitality with excellent service standards and attention to detail
- Strong leadership, mentoring, and delegation skills
- Flexible, team-oriented, and resilient under pressure
We Offer
- 28-day holiday
- 35% discounts in our restaurants and our retail offerings
- Childcare vouchers
- Cycle to work scheme
- Refer a friend reward
- Opportunity to progress within the business across our sites
- Opportunity for trips to Spain to meet our producers
Reception Manager employer: Brindisa Tapas
Contact Detail:
Brindisa Tapas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Brindisa's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in leading teams and managing guest relations.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share stories about how you've created memorable experiences for guests in the past. This will highlight your dedication to service and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you on their radar.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight your relevant experience in a fast-paced environment. We’re looking for someone with at least 4 years in a similar role, so connect the dots between your past roles and what we’re after!
Be Specific About Skills: If you’ve got experience with SevenRooms or OpenTable, shout about it! We love candidates who can hit the ground running, so mention any specific skills that align with our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brindisa Tapas
✨Know the Company Inside Out
Before your interview, take some time to research Brindisa and its unique approach to hospitality. Understand their values, menu offerings, and what makes their dining experience special. This will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your mentoring style and how you foster a positive work environment, as this is crucial for the role.
✨Demonstrate Your Passion for Hospitality
During the interview, express your genuine passion for the hospitality industry. Share stories that reflect your commitment to providing excellent service and creating memorable guest experiences. This will resonate well with the interviewers, as they value candidates who are truly enthusiastic about their work.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you've had to manage guest complaints or busy periods effectively. Practising these scenarios will help you respond confidently and demonstrate your capability in a fast-paced environment.
