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- Tasks: Lead and inspire the reception team to create memorable guest experiences.
- Company: Brindisa, known for its authentic and homely food culture.
- Benefits: 28 days holiday, 35% restaurant discounts, childcare vouchers, and career progression.
- Why this job: Be the face of hospitality and make a lasting impression on guests.
- Qualifications: 4 years experience in a fast-paced reception role with strong leadership skills.
- Other info: Opportunity for trips to Spain and dynamic career growth across our sites.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and charismatic Reception Manager to lead our reception team and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression.
Responsibilities
- Lead, train, and inspire the reception team
- Manage reservations, enquiries, VIPs, and guest flow
- Build strong relationships with guests, ensuring memorable experiences
- Support wider restaurant operations during peak periods
- Maintain accurate reservation systems and procedures
About You
- Minimum 4 years' experience in a similar role in a fast-paced environment
- Confident using SevenRooms and/or OpenTable
- Passionate about hospitality with excellent service standards and attention to detail
- Strong leadership, mentoring, and delegation skills
- Flexible, team-oriented, and resilient under pressure
We Offer
- 28-day holiday
- 35% discounts in our restaurants and our retail offerings
- Childcare vouchers
- Cycle to work scheme
- Refer a friend reward
- Opportunity to progress within the business across our sites
- Opportunity for trips to Spain to meet our producers
Reception Manager in London employer: Brindisa Tapas
Contact Detail:
Brindisa Tapas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your charisma shine through. Remember, they’re looking for someone who can lead and inspire a team, so don’t hold back on showcasing your passion for hospitality.
✨Tip Number 3
Prepare for those interviews! Research the company and its culture, especially their approach to guest experiences. Think about how your past experiences align with their values and be ready to share specific examples that highlight your leadership skills.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in a Reception Manager.
We think you need these skills to ace Reception Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma into your cover letter. Remember, you're applying for a role where first impressions matter!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality and reception management. We’re looking for someone with at least 4 years in a similar role, so be specific about your achievements and how they relate to what we do at Brindisa.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application is free from typos and errors. A polished application reflects your commitment to high standards, which is exactly what we value in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Brindisa!
How to prepare for a job interview at Brindisa Tapas
✨Know the Company Inside Out
Before your interview, take some time to research Brindisa. Understand their ethos, the type of food they serve, and their approach to hospitality. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your mentoring and delegation skills to demonstrate that you're ready to take on this role.
✨Familiarise Yourself with Reservation Systems
Since the job requires experience with systems like SevenRooms and OpenTable, make sure you're comfortable discussing how you've used these tools in previous roles. If you haven't used them before, do a bit of research to understand their functionalities and be ready to discuss how you'd adapt.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing VIP guests or dealing with high-pressure periods. Think through potential scenarios and how you would ensure a seamless experience for guests, showcasing your problem-solving skills and attention to detail.
