At a Glance
- Tasks: Welcome guests and manage reservations with a warm, friendly approach.
- Company: Join the Brindisa family, known for authentic, homely food and a vibrant culture.
- Benefits: Enjoy 28 days holiday, 35% discounts, and opportunities for career growth.
- Other info: Opportunities for trips to Spain and a supportive team environment.
- Why this job: Be the face of our restaurant and create memorable experiences for guests.
- Qualifications: Experience in hospitality or reservations and a passion for excellent service.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a bubbly Reservations Host to join our Brindisa family. You will be the first and the last person our guests see and you make sure that all of them receive a warm Brindisa welcome. You’ll have experience in restaurant reservations or a similar role within a reception or bookings team. This will be alongside a love for first-class service, hospitality and people.
Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.
We offer:
- 28 days holiday
- 35% discounts in our restaurants and our retail offerings
- Employee assistance program
- Refer a friend reward
- Opportunity to progress within the business across our sites
- Opportunity for trips to Spain to meet our producers
Guest Experience Host - Reservations & Hospitality in London employer: Brindisa Tapas
Brindisa is an exceptional employer that values its team members and fosters a vibrant work culture centred around hospitality and authentic dining experiences. As a Guest Experience Host, you will enjoy generous benefits such as 28 days of holiday, substantial discounts, and opportunities for personal growth and development, including exciting trips to Spain to connect with our suppliers. Join us in creating memorable moments for our guests while being part of a supportive family that celebrates the joy of sharing food.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Reservations & Hospitality in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Brindisa's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Guest Experience Host, you'll be the face of Brindisa. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that warm welcome effortlessly.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in reservations or customer service. Highlight moments where you went above and beyond to create memorable experiences for guests.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in our team members.
We think you need these skills to ace Guest Experience Host - Reservations & Hospitality in London
Some tips for your application 🫡
Show Your Personality:As a bubbly Reservations Host, we want to see your vibrant personality shine through in your application. Don’t be afraid to let your enthusiasm for hospitality and people come across in your writing!
Highlight Relevant Experience:Make sure to mention any experience you have in restaurant reservations or similar roles. We love seeing how your background aligns with our need for first-class service and a warm welcome for our guests.
Be Authentic:At Brindisa, we value authenticity, so be yourself in your application. Share your passion for food and hospitality, and how you can contribute to creating that homely and authentic dining experience we pride ourselves on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Brindisa Tapas
✨Show Your Personality
As a Guest Experience Host, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Share stories that highlight your love for hospitality and how you create memorable experiences for guests.
✨Know the Menu
Familiarise yourself with Brindisa's offerings, especially their small plates and authentic flavours. Being able to discuss the menu confidently will show your genuine interest in the role and the brand, making you stand out as a candidate.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided first-class service in previous roles. Think about specific situations where you went above and beyond for a guest or resolved a tricky situation. This will showcase your ability to handle the responsibilities of the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or even the suppliers Brindisa works with. This shows your interest in the company and helps you determine if it’s the right fit for you.
