Guest Experience Lead: Reception & Team Coach
Guest Experience Lead: Reception & Team Coach

Guest Experience Lead: Reception & Team Coach

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and create unforgettable guest experiences.
  • Company: Renowned tapas restaurant in Greater London with a vibrant atmosphere.
  • Benefits: Attractive discounts and opportunities for career progression.
  • Why this job: Join a passionate team and make a real impact on guest satisfaction.
  • Qualifications: Over 4 years of experience in hospitality and strong leadership skills.
  • Other info: Dynamic work environment with a focus on teamwork and growth.

The predicted salary is between 36000 - 60000 £ per year.

A renowned tapas restaurant in Greater London is seeking an experienced Reception Manager to lead the reception team and create memorable experiences for guests. Your role will focus on managing reservations and guest interactions while supporting restaurant operations. If you have over 4 years of experience, are passionate about hospitality, and have excellent leadership skills, this is the perfect opportunity for you. The restaurant offers attractive benefits including discounts and opportunities for progression.

Guest Experience Lead: Reception & Team Coach employer: Brindisa Tapas

Join a vibrant tapas restaurant in Greater London, where we prioritise exceptional guest experiences and foster a supportive work culture. As a Guest Experience Lead, you'll benefit from competitive discounts, ample opportunities for career progression, and the chance to work alongside a passionate team dedicated to hospitality excellence.
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Contact Detail:

Brindisa Tapas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead: Reception & Team Coach

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Your passion for hospitality and leadership should shine through – it’s all about creating that memorable experience!

✨Tip Number 3

Prepare for those interviews! Research the restaurant and think about how your experience aligns with their values and goals. Bring examples of how you've created amazing guest experiences in the past – this will set you apart from the crowd.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance to stand out. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Guest Experience Lead: Reception & Team Coach

Leadership Skills
Guest Interaction
Reservation Management
Hospitality Knowledge
Team Coaching
Communication Skills
Operational Support
Customer Service Excellence

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve created memorable moments for guests, as this will resonate with us and show that you’re the right fit for our team.

Highlight Your Leadership Skills: As a Guest Experience Lead, we want to see your leadership style in action. Include examples of how you've successfully managed teams or improved guest interactions in your previous roles. This will help us understand how you can lead our reception team effectively.

Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'reservations' and 'guest interactions', to demonstrate that you’ve got the skills we’re looking for. It shows us you’ve done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the process smoother for everyone involved!

How to prepare for a job interview at Brindisa Tapas

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's tapas offerings and any special dishes. Being able to discuss the menu confidently will show your passion for the cuisine and enhance your credibility as a Guest Experience Lead.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved guest experiences, as this will demonstrate your capability to manage the reception team effectively.

✨Practice Guest Interaction Scenarios

Anticipate common guest interactions and practice your responses. Whether it's handling complaints or making reservations, showing that you can create memorable experiences under pressure will set you apart.

✨Highlight Your Passion for Hospitality

Be ready to share why you love working in hospitality. Your enthusiasm can be contagious, and it’s important for the interviewers to see that you genuinely care about creating exceptional experiences for guests.

Guest Experience Lead: Reception & Team Coach
Brindisa Tapas

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