Guest Experience Host - Reservations & Hospitality

Guest Experience Host - Reservations & Hospitality

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Brindisa Tapas

At a Glance

  • Tasks: Welcome guests and manage reservations with a warm, friendly approach.
  • Company: Join the Brindisa family, known for authentic, homely food.
  • Benefits: 28 days holiday, 35% discounts, and employee assistance programme.
  • Other info: Opportunities for career growth and trips to Spain to meet producers.
  • Why this job: Be the face of our restaurant and create memorable dining experiences.
  • Qualifications: Experience in restaurant reservations or similar hospitality roles.

The predicted salary is between 20000 - 25000 £ per year.

We are looking for a bubbly Reservations Host to join our Brindisa family. You will be the first and the last person our guests see and you make sure that all of them receive a warm Brindisa welcome. You’ll have experience in restaurant reservations or a similar role within a reception or bookings team. This will be alongside a love for first-class service, hospitality and people.

Be part of our team. Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.

We offer:

  • 28 days holiday
  • 35% discounts in our restaurants and our retail offerings
  • Employee assistance program
  • Refer a friend reward
  • Opportunity to progress within the business across our sites
  • Opportunity for trips to Spain to meet our producers

Guest Experience Host - Reservations & Hospitality employer: Brindisa Tapas

Brindisa is an exceptional employer that values its team members and fosters a vibrant work culture centred around hospitality and authentic dining experiences. With generous benefits such as 28 days of holiday, substantial discounts, and opportunities for career progression, employees are encouraged to grow within the company while enjoying unique experiences like trips to Spain to connect with our suppliers. Join us in creating memorable moments for our guests in a supportive and dynamic environment.

Brindisa Tapas

Contact Details:

Brindisa Tapas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host - Reservations & Hospitality

Tip Number 1

Get to know the company! Before your interview, dive into Brindisa's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your people skills! As a Guest Experience Host, you'll be the face of Brindisa. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that warm welcome effortlessly.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the vibe of Brindisa while still being professional. You want to look as welcoming as you’ll be!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Brindisa team right from the start. Don’t miss out on this opportunity!

We think you need these skills to ace Guest Experience Host - Reservations & Hospitality

Customer Service
Hospitality
Reservations Management
Communication Skills
Interpersonal Skills
Attention to Detail
Teamwork

Some tips for your application 🫡

Show Your Personality:As a bubbly Reservations Host, we want to see your vibrant personality shine through in your application. Don’t be afraid to let your enthusiasm for hospitality and people come across in your writing!

Highlight Relevant Experience:Make sure to mention any experience you have in restaurant reservations or similar roles. We love seeing how your background aligns with our need for first-class service and a warm welcome for our guests.

Tailor Your Application:Take a moment to tailor your application specifically for us at Brindisa. Reference our values around homely food and sharing experiences, showing that you understand what makes our dining culture special.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Brindisa family!

How to prepare for a job interview at Brindisa Tapas

Show Your Personality

As a Guest Experience Host, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Share personal anecdotes that highlight your love for hospitality and how you create memorable experiences for guests.

Know the Brand

Familiarise yourself with Brindisa's ethos and offerings. Understand their focus on authentic, homely food and the importance of sharing small plates. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in being part of their team.

Highlight Relevant Experience

Be ready to discuss your previous roles in restaurant reservations or similar positions. Prepare specific examples of how you've handled guest interactions, managed bookings, or resolved issues to showcase your skills and experience in providing first-class service.

Ask Thoughtful Questions

Prepare some insightful questions about the role and the company culture. Inquire about opportunities for progression or how they maintain relationships with suppliers. This shows your eagerness to learn and grow within the Brindisa family.