Reception Manager
First and last point of contact for guests across our multi‑site locations (South Kensington, Battersea and Richmond), ensuring a seamless, personalised experience.
About the role
- Lead, train and inspire the reception team.
- Manage reservations, enquiries, VIPs and guest flow.
- Build strong relationships with guests to ensure memorable experiences.
- Support wider restaurant operations during peak periods.
- Maintain accurate reservation systems and procedures.
About you
- Minimum 4 years’ experience in a similar role in a fast‑paced environment.
- Confident using SevenRooms and/or OpenTable.
- Passionate about hospitality with excellent service standards and attention to detail.
- Strong leadership, mentoring and delegation skills.
- Flexible, team‑oriented and resilient under pressure.
Benefits
- 28‑day holiday.
- 35 % discount in our restaurants and retail offerings.
- Childcare vouchers.
- Cycle to work scheme.
- Refer a friend reward.
- Opportunity to progress within the business across sites.
- Opportunity for trips to Spain to meet our producers.
Employment details
- Full‑time
- Salary up to £55,000 yearly
About the company
Brindisa Kitchens brings homely, authentic food to our guests, celebrating the culture and dining experience of small plates with a direct relationship to all suppliers.
Reception Manager in Richmond employer: BRINDISA KITCHENS LIMITED
Brindisa Kitchens Limited is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. With opportunities to lead a dynamic reception team across multiple prestigious locations in London, employees benefit from a supportive environment that encourages growth and innovation while delivering outstanding guest experiences. The company also offers competitive benefits and a commitment to excellence, ensuring that every team member feels valued and empowered.
