Client Partner - Consumer
Client Partner - Consumer

Client Partner - Consumer

London Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales and build relationships with consumer clients while ensuring exceptional customer experiences.
  • Company: Brillio is a fast-growing digital tech service provider, partnering with Fortune 1000 companies.
  • Benefits: Enjoy a dynamic work culture, opportunities for growth, and the chance to work on innovative projects.
  • Why this job: Join a team that values innovation and client satisfaction in a rapidly evolving digital landscape.
  • Qualifications: Experience in consumer services, strong communication skills, and a passion for technology are essential.
  • Other info: Be part of a Great Place to Work certified company that nurtures talent and creativity.

The predicted salary is between 43200 - 72000 ÂŁ per year.

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.Brillio, renowned for its world-class professionals, referred to as \”Brillians\”, distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio\’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

TheClient Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales and business development strategies, and executive relationships for Consumer Clients.

In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.

The Partner will act as a “trusted advisor” to his/her client and have a mix of strategic business and technology experience. With Brillio’s strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.

Responsibilities

  • Establishing and managing client relationships at all levels
  • Establishing and building \”trust\” and leveraging client context by understanding the client\’s overall business goals and culture
  • Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account
  • Managing the account P&L & high-level delivery responsibility
  • Mapping Brillio’ s capabilities and solutions to client’s requirements
  • Build newer relationships with multiple pre-eminent Consumer brands

Qualifications

  • Proven track record of delivering growth with Consumer services clients (5M+) and driving strategic partnerships
  • Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example
  • Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
  • Senior executive presence and credibility – possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change
  • Excellent communication and facilitation skills
  • Exceptional client management skills and business development & delivery experience
  • Experience in a global service delivery model

Critical Leadership Qualities:

  • Customer Advocacy – Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
  • Owner’s Mindset – Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
  • Innovation Ethos – Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
  • Execution with Pace – Displays agility to deliver high quality results in the face of changing stakeholder expectations.
  • Big Picture Thinking – Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
  • Winning Through Teams – Enables a culture of collaboration and empowers teams to \”raise their game” in order to create a winning formula.

Know what it’s like to work and grow at Brillio: Click here

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Client Partner - Consumer employer: Brillio

Brillio is an exceptional employer, renowned for its commitment to nurturing talent and fostering a culture of innovation. With a focus on cutting-edge digital technologies and a dynamic work environment in the UK, Brillio offers unparalleled growth opportunities for its employees, empowering them to drive impactful change for leading consumer brands. The company's dedication to employee satisfaction and development, coupled with its Great Place to Work certification, makes it an attractive choice for those seeking meaningful and rewarding careers.
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Contact Detail:

Brillio Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Partner - Consumer

✨Tip Number 1

Familiarise yourself with Brillio's core values and recent projects. Understanding their approach to digital transformation and client success will help you align your experience with their expectations during discussions.

✨Tip Number 2

Network with current or former Brillio employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges faced by the Client Partner role.

✨Tip Number 3

Prepare to discuss your experience in driving growth with consumer services clients. Be ready to share specific examples of how you've established strategic partnerships and delivered results in similar roles.

✨Tip Number 4

Showcase your understanding of the latest technologies relevant to the role, such as Cloud and Analytics. Being able to speak knowledgeably about these areas will demonstrate your capability to act as a trusted advisor to clients.

We think you need these skills to ace Client Partner - Consumer

Client Relationship Management
Business Development
Strategic Partnership Building
Sales Strategy
Account Management
Financial Acumen (P&L Management)
Understanding of Digital Transformation
Product Engineering Knowledge
Cloud Technology Familiarity
Analytics Expertise
Exceptional Communication Skills
Facilitation Skills
Executive Presence
Customer Advocacy
Innovation Mindset
Agility in Execution
Team Collaboration
Problem-Solving Skills
Market Insight

Some tips for your application 🫡

Understand the Role: Before applying, take the time to thoroughly understand the Client Partner position at Brillio. Familiarise yourself with the responsibilities and qualifications listed in the job description to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record of delivering growth with Consumer services clients. Use specific examples that demonstrate your ability to manage client relationships and drive strategic partnerships.

Showcase Leadership Qualities: Brillio values critical leadership qualities such as customer advocacy and innovation ethos. Make sure to illustrate these traits in your application by providing examples of how you've successfully led teams or projects in the past.

Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also explain why you are a perfect fit for Brillio. Discuss your passion for digital transformation and how your skills align with their mission to provide exceptional client experiences.

How to prepare for a job interview at Brillio

✨Understand Brillio's Culture

Before your interview, take some time to research Brillio's values and culture. They pride themselves on innovation and client satisfaction, so be prepared to discuss how your personal values align with theirs and how you can contribute to their mission.

✨Showcase Your Client Management Skills

As a Client Partner, you'll need exceptional client management skills. Prepare examples from your past experiences where you've successfully built and maintained relationships with clients, particularly at the executive level. Highlight your ability to understand their business goals and how you can help achieve them.

✨Demonstrate Your Industry Knowledge

Brillio operates in the digital transformation space, so it's crucial to have a solid understanding of relevant technologies like Cloud, Analytics, and Product Engineering. Be ready to discuss how these technologies can drive value for consumer clients and share any innovative ideas you have.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about challenges you've faced in previous roles and how you navigated them. This will demonstrate your ability to think critically and act as a trusted advisor to clients.

Client Partner - Consumer
Brillio
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  • Client Partner - Consumer

    London
    Full-Time
    43200 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-08-28

  • B

    Brillio

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