Senior Implementation Consultant (Manufacturing ERP)

Senior Implementation Consultant – Professional Services (corrugated box or folding carton industry)

Up to £105,000 + 10% Bonus + Package

📍 Department: Professional Services

👤 Reports to: Director, Professional Services

✈️ Travel: On-site & virtual support across multiple geographies

🛠️ Key Responsibilities

• 🔍 Lead end-to-end software implementations – including requirements gathering, solution configuration, process documentation, user training, testing, and go-live support.
• 🤝 Serve as a trusted advisor to customers, using deep product and packaging industry knowledge to drive value from my client’s software.
• 🧩 Collaborate cross-functionally with internal teams to support implementation success and broader organisational initiatives (e.g., sales support, process improvements).
• 🧑 🏫 Mentor and coach junior team members to build internal capability.
• 📊 Maintain 80%+ utilisation across customer projects.

🎓 Qualifications

• 📦 5+ years\’ experience in the corrugated box or folding carton industry
• 💻 Proven experience implementing enterprise application software
• ✔️ Established proficiency with one or more of my client’s software solutions
• 🧾 Demonstrated success in a professional services or client-facing role
• 🎓 Bachelor’s degree required

💡 Skills & Competencies

• 👥 Strong team leadership and collaboration abilities
• 💬 Excellent communication skills – verbal, written, and presentation
• 🧠 Highly organized, proactive, and detail-oriented
• 🛠️ Proficient in Microsoft Word, Excel, and PowerPoint
• 🚀 Entrepreneurial mindset – thrives in dynamic, fast-paced environments
• 💼 Customer-centric, self-motivated, and eager to advance professionally