Brilliant Computers is seeking a Desktop Support Engineer to deliver high-quality on-site and remote support to enterprise users in the UK. You will handle Windows and macOS endpoints, printers, collaboration tools and conferencing equipment, troubleshoot hardware and software, document actions and manage incidents through the ITSM system.
With strong customer focus, you will work with multiple resolver teams, meet SLA targets and provide end-to-end support from initial contact to resolution,
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Enterprise Desktop Support Engineer (Onsite/Remote) employer: Brilliant Computers
As an IT Support Engineer in London, you will join a dynamic and inclusive work culture that prioritises employee growth and development. The company offers competitive benefits, including ongoing training opportunities and a supportive environment that encourages collaboration and innovation. With a focus on customer satisfaction and professional engagement, this role provides a meaningful opportunity to make a real impact within a thriving enterprise IT setting.