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For Companies At a Glance
- Tasks: Engage with customers, resolve queries, and upsell services in a vibrant team.
- Company: Brillband, a dynamic company located in Glasgow City Centre.
- Benefits: Base salary of £27,500 plus uncapped commission, flexible shifts, and 33 days holiday.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact while earning great rewards.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 27500 - 27500 £ per year.
Brillband is seeking a Customer Service Team Mate to join their Glasgow City Centre team. This hybrid position offers a base salary of £27,500 with uncapped commission on successful sales. Candidates should be passionate about engaging with customers through various channels, including phone and live chat.
Responsibilities include:
- Resolving queries
- Upselling services
- Acting as a brand ambassador
Enjoy flexible shifts and 33 days of holiday per year as part of a vibrant team.
Customer Support & Sales Pro (Hybrid) – Uncapped Commission employer: Brillband
Contact Detail:
Brillband Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Sales Pro (Hybrid) – Uncapped Commission
✨Tip Number 1
Get to know Brillband! Research their services and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to be a brand ambassador.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers through phone and live chat, role-play different scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what it’s really like to work there. Plus, they might even give you a heads-up on the hiring process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage directly with us.
We think you need these skills to ace Customer Support & Sales Pro (Hybrid) – Uncapped Commission
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you love engaging with customers and helping them out!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Mention any previous roles where you've resolved queries or upsold services, as this will catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position!
How to prepare for a job interview at Brillband
✨Know the Company Inside Out
Before your interview, take some time to research Brillband. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Engagement Skills
Since the role involves engaging with customers through various channels, prepare examples from your past experiences where you've successfully resolved queries or upsold services. Be ready to discuss how you can be a brand ambassador for Brillband.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple queries at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Highlight Your Flexibility and Team Spirit
With flexible shifts and a vibrant team environment, it's important to convey your adaptability and willingness to collaborate. Share examples of how you've worked well in teams and adapted to changing situations in previous roles.