At a Glance
- Tasks: Support our reception and office administration while making a difference in the community.
- Company: Brigstowe, a well-established charity supporting vulnerable people for over 30 years.
- Benefits: Flexible hours, supportive team, and valuable experience in a rewarding charity setting.
- Other info: Minimum commitment of six months; training and support provided.
- Why this job: Join us to enhance the quality of life for those in need and gain hands-on experience.
- Qualifications: Organised, friendly, with some administrative experience and IT skills.
Are you organised, friendly, and looking to make a real difference in your community? We are a well‑established and successful local charity supporting vulnerable people, and we’ve just celebrated our 30th anniversary. As we continue to grow, we’re looking for a Volunteer Administrator to support our work at this exciting moment in our development. You will be joining an incredibly supportive team of staff, volunteers and trustees, many of whom have been here for more than 10 years, working towards our shared mission to enhance the quality of life for our beneficiaries.
Your role:
- Brigstowe is seeking a Volunteer Administrator to support our reception and office administration on Tuesdays and Thursdays.
- Hours: flexible, ranging from one half‑day to two full days per week, to be worked on Tuesdays and/or Thursdays.
- The role will include:
- Front‑of‑house reception duties, which involves welcoming our clients and showing them to meetings with staff (we work with vulnerable people who are sometimes destitute or in crisis, but you will be supported with this).
- Answering phone calls and transferring calls to colleagues, and sometimes taking difficult calls or new client referrals.
- Making phone calls to clients to gather their feedback on our services.
- General office administration, including data entry and record‑keeping.
- Admin for our peer support group – calling members of the group, recording attendance and client feedback, and helping to organise events throughout the year.
You will be supervised and supported by Brigstowe’s full‑time Executive Assistant. Full induction will be provided, along with ongoing training opportunities. In return, we require a minimum commitment of six months.
About us:
For 30 years, Brigstowe has been a lifeline for people living with HIV, especially those facing barriers: refugees, asylum seekers, LGBTQ+ communities, as well as people with no safe place to disclose. We’ve mentored hundreds, advised thousands, and supported hundreds more who have struggled with life, and we’ve trained hundreds of public‑facing professionals. We support anyone living with or affected by HIV in Bristol and the surrounding areas through a comprehensive and holistic range of services, including advice and support, peer support groups and peer mentoring. We also provide sexual health promotion and outreach services. We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award‑winning services are accessible, person‑centred, non‑judgmental, professional and of a high quality.
About you:
You are an enthusiastic team player who enjoys keeping things running smoothly behind the scenes so that the support staff can focus on their clients. You enjoy supporting people from all backgrounds, and you will be using your skills to directly support vulnerable people in the community. The role would suit someone with some administrative experience who is comfortable with IT and Microsoft Office programmes (mainly Excel and Word). You will be working in the office alongside our committed and supportive staff team, gaining experience in a rewarding charity setting.
Hours: flexible, ranging from one half‑day to two full days per week, to be worked on Tuesdays and/or Thursdays.
Commitment: We ask for a minimum commitment of six months.
Closing date: Midday on Tuesday 5th May 2026.
Interview date: Monday 11th May 2026 at The Old Co‑op, Ground Floor, 40‑42 Chelsea Road, Bristol, BS5 6AF.
Start date: ASAP.
Equal Opportunities:
Brigstowe is committed to reducing inequity, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills from any background or identity, or those identifying as having a disability. We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage, as they are currently underrepresented amongst our staff and volunteers. We also encourage applications from people living with HIV or other long‑term health conditions. Please note that there is no need for you to disclose any of these details in your application unless you would like to do so.
Brigstowe is recruiting a Volunteer Administrator in Bristol employer: Brigstowe
Brigstowe is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact in the community. With over 30 years of experience, we provide comprehensive training and development opportunities for our volunteers, ensuring that you feel valued and equipped to support vulnerable individuals. Join our dedicated team in Bristol, where your contributions will directly enhance the quality of life for those we serve, all while enjoying flexible working hours and a strong sense of camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land Brigstowe is recruiting a Volunteer Administrator in Bristol
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Brigstowe is recruiting a Volunteer Administrator in Bristol
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like Brigstowe, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at Brigstowe.
How to prepare for a job interview at Brigstowe
✨Know Your Passion
Dive deep into the mission of Brigstowe and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
