At a Glance
- Tasks: Manage client accounts and drive business growth while leveraging your technical expertise.
- Company: Established building controls specialist with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, commission, flexible working, and opportunities for professional development.
- Other info: Dynamic role with the chance to work from home and grow your career.
- Why this job: Combine your engineering skills with account management to make a real impact in the industry.
- Qualifications: 5+ years of BEMS experience and strong communication skills.
The predicted salary is between 47000 - 63000 £ per year.
Field Based - Scotland Office Base in Glasgow
£55,000-£60,000 DOE + commission
Are you a BEMS professional ready to step off the tools and into a client-facing role? We are working with a well-established building controls specialist who is expanding their Scottish team, offering a unique opportunity to combine technical expertise with commercial growth. This role is ideal for engineers with 5+ years' experience in BEMS, who want to move into account management and sales without losing touch with the technical side of the business. You'll be working across Scotland managing an existing portfolio of accounts while helping to grow new business.
What You'll Do
- Manage a portfolio of service and project accounts
- Act as the main point of contact for clients, following up on engineer visits and ensuring issues are resolved promptly
- Identify opportunities for system upgrades, improvements, and future projects
- Produce technical proposals, estimates, and forecasts
- Build strong relationships with consultants, contractors, and end users
- Contribute to account strategy, business reviews, and growth initiatives
- Collaborate with internal teams to deliver exceptional customer service with flexibility to work from home.
Technical Account Manager employer: Brightwork
Join a dynamic and supportive team at a leading building controls specialist, where your technical expertise will be valued and your career can flourish. With a strong focus on employee development, we offer comprehensive training and growth opportunities, alongside a flexible work culture that promotes work-life balance. Based in Glasgow, you'll enjoy the benefits of working in a vibrant city while managing a diverse portfolio across Scotland, all within a collaborative environment that prioritises exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the BEMS industry and let them know you're on the lookout for a Technical Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and client management skills. We recommend practising common interview questions and scenarios related to account management, so you can showcase your expertise and confidence.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Technical Account Manager position. We’re always looking for talented individuals like you, and applying directly helps us see your application faster!
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your BEMS experience and any relevant technical skills. We want to see how your background aligns with the Technical Account Manager role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your experience makes you the perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Your Client-Facing Skills:Since this role involves managing client relationships, make sure to highlight any previous experience you have in customer service or account management. We want to know how you’ve successfully built relationships in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brightwork
✨Know Your Technical Stuff
As a Technical Account Manager, you'll need to showcase your BEMS expertise. Brush up on the latest technologies and trends in building controls. Be ready to discuss specific projects you've worked on and how your technical skills can benefit the company.
✨Understand the Client's Needs
Research the company and its clients before the interview. Understand their current projects and challenges. This will help you demonstrate how you can manage accounts effectively and identify opportunities for system upgrades and improvements.
✨Showcase Your Relationship-Building Skills
This role is all about managing relationships. Prepare examples of how you've built strong connections with clients or colleagues in the past. Highlight your communication skills and how you resolve issues promptly to ensure client satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to manage multiple accounts or navigate complex client needs. Practising these responses will help you feel more confident during the interview.
