At a Glance
- Tasks: Coordinate clients, manage enquiries, and handle administrative tasks on weekends.
- Company: Join a well-known organisation with a fast-paced team.
- Benefits: Great prospects for longer-term roles and no recruitment fees.
- Other info: Own transport preferred due to limited public transport options.
- Why this job: Perfect for gaining experience in customer service and administration.
- Qualifications: Detail-oriented with previous admin experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Brightwork are recruiting for a temporary Weekend Customer Administrator to join our client, a large well-known organisation at one of their offices in East Kilbride. Working Saturday & Sunday each week, the successful candidate will work between 8am and 5pm on an ongoing temporary basis. Due to the location of the client's office, own transportation would be preferable with limited local public transport options.
Duties will include:
- Scheduling and coordinating clients across the site whilst managing mailbox enquiries
- Handling daily administrative tasks including data input, amending spreadsheets and handling documentation
- Respond promptly to any client changes or additional requirements
- Resolving issues, discrepancies, delays, or customer complaints
The successful candidate will:
- Have previous experience within a detail-focused admin team
- Be confident working in a customer service focused role
- Have great observational and communication skills
- Be available immediately and able to commit to the shift pattern on an ongoing basis
Great opportunity to join a fast-paced team with excellent prospects for longer-term and potentially permanent career options. If interested, please send your CV to Brightwork today!
Weekend Customer Administrator in Glasgow employer: Brightwork
Brightwork is an excellent employer, offering a dynamic work environment where employees can thrive in a fast-paced team setting. With opportunities for career advancement and the potential for longer-term roles, staff are supported in their professional growth while enjoying a collaborative culture. Located in East Kilbride, the company values flexibility and encourages a strong work-life balance, making it an attractive choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Customer Administrator in Glasgow
✨Tip Number 1
Get to know the company! Research Brightwork and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think of examples from your past experiences that highlight your skills and how you’ve handled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to join our fast-paced team.
We think you need these skills to ace Weekend Customer Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Weekend Customer Administrator role. Highlight any previous experience in admin or customer service, and don’t forget to mention your attention to detail – it’s key for this position!
Showcase Your Skills:In your application, emphasise your observational and communication skills. We want to see how you can handle client enquiries and resolve issues effectively, so give us examples of when you've done this before.
Be Clear and Concise:When writing your cover letter or application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be managing mailbox enquiries and documentation in the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brightwork
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Weekend Customer Administrator. Familiarise yourself with scheduling, handling enquiries, and managing documentation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer service-focused, be prepared to discuss your previous experiences in similar positions. Think of specific examples where you resolved issues or handled complaints effectively. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking about how you would handle common situations, like scheduling conflicts or client complaints. Practising these responses will help you articulate your thought process clearly.
✨Plan Your Journey
Given the location of the office and limited public transport options, plan your journey in advance. Arriving on time shows professionalism and respect for the interviewer's time. If you have your own transport, mention it during the interview to highlight your reliability.
