Customer Service Administrator in Glasgow
Customer Service Administrator

Customer Service Administrator in Glasgow

Glasgow Temporary 20000 - 25000 £ / year (est.) No home office possible
Brightwork

At a Glance

  • Tasks: Join a fast-paced team, managing deliveries and supporting key stakeholders.
  • Company: Brightwork, a well-known organisation with a dynamic work environment.
  • Benefits: Ongoing temporary role with potential for longer-term opportunities and training.
  • Other info: Flexible shifts and weekend work to fit your schedule.
  • Why this job: Gain valuable experience in logistics while making a real impact during peak trading.
  • Qualifications: Experience in transport/logistics and proficiency in MS Office required.

The predicted salary is between 20000 - 25000 £ per year.

Brightwork are currently recruiting for a Customer Service Administrator to work with our client, a well-known organisation at their offices in Cumbernauld. Working on an ongoing temporary basis, the successful candidate will be joining a fast-paced team during a peak period of trading with support and training to get the successful candidates adding value and with potential for longer-term opportunities internally.

Supporting their busy function, duties will include:

  • Receive all supplier deliveries accurately and process/allocate via internal warehouse management systems
  • Solve warehouse queries to ensure process compliance
  • Liaise with and support key stakeholders
  • Collate data to support effective communication across the business of KPI information
  • Accurately create export documents to support deliveries into Ireland
  • Monitor progress of our vehicles alongside Global Freight and Transport departments
  • Work closely with these business units to ensure smooth delivery of service to end clients

The successful candidate will:

  • Have experience working within a transport/logistics function
  • Be confident liaising with stakeholders across all levels
  • Be confident working with all MS Office packages and pick up processes with ease
  • Be able to commit to the varying shift times and weekend working

Customer Service Administrator in Glasgow employer: Brightwork

Brightwork is an excellent employer, offering a dynamic work environment in Cumbernauld where employees can thrive during peak trading periods. With comprehensive training and support, team members are empowered to develop their skills and contribute meaningfully, with potential for longer-term opportunities within the organisation. The collaborative culture fosters strong relationships across departments, ensuring that every employee feels valued and integral to the company's success.
Brightwork

Contact Detail:

Brightwork Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator in Glasgow

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!

✨Tip Number 2

Prepare for the interview by researching common questions and practicing your answers. We all know that confidence is key, so the more you rehearse, the better you'll perform when it counts!

✨Tip Number 3

Show off your skills during the interview! Bring examples of how you've solved problems in previous roles, especially if they relate to customer service or logistics. Real-life stories make you memorable!

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Customer Service Administrator in Glasgow

Warehouse Management Systems
Problem-Solving Skills
Stakeholder Liaison
Data Collation
KPI Reporting
Export Documentation
Transport and Logistics Experience
MS Office Proficiency
Adaptability to Shift Patterns
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight any relevant experience in transport or logistics, and don’t forget to showcase your skills with MS Office. We want to see how you can add value to our team!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with stakeholder communication and problem-solving in a fast-paced environment. We love seeing your personality come through!

Showcase Your Skills: In your application, be sure to highlight your ability to work with warehouse management systems and your knack for collating data. We’re looking for someone who can hit the ground running, so let us know how you’ve done this in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Brightwork!

How to prepare for a job interview at Brightwork

✨Know Your Stuff

Make sure you understand the role of a Customer Service Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like processing supplier deliveries and liaising with stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Experience

Prepare examples from your past work that highlight your experience in transport or logistics. Think about specific situations where you solved problems or improved processes. This will demonstrate your ability to add value to the team right from the start.

✨Brush Up on MS Office Skills

Since the role requires proficiency in MS Office, make sure you're comfortable with Excel, Word, and any other relevant software. You might be asked to perform tasks or solve problems using these tools during the interview, so practice beforehand to impress them with your skills.

✨Be Ready for Shift Questions

As the job involves varying shift times and weekend work, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the business. This will reassure them that you're committed to the role and ready to jump in when needed.

Customer Service Administrator in Glasgow
Brightwork
Location: Glasgow

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