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- Tasks: Coordinate transport and manage customer relations with a focus on excellent service.
- Company: Established organisation located just outside Belfast, known for its supportive environment.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Detail-oriented with experience in administrative roles; customer service experience is a plus.
- Other info: Fast-paced environment with evolving tasks and the chance to develop your skills.
The predicted salary is between 24000 - 36000 £ per year.
We have an excellent opportunity for a Customer Relations Administrator to join our client, a well-established organisation at their offices on the outskirts of Belfast. Supporting the Inventory Manager, the successful candidate will be responsible for the coordination and administration of all transport, acting as the key point of liaison with the 3rd party logistics partner.
Duties:
- Handling accounts from initial point of contact, through job fulfilment to aftercare and invoicing.
- Acting as the key point of liaison with external clients, internal teams and stakeholders.
- Ensuring all jobs are fulfilled and dispatched within agreed service level whilst managing administrative tasks alongside this.
- Flexibility to juggle a busy, fast-paced desk with key tasks ever evolving across the day whilst still maintaining excellent customer service and accurate work.
The ideal candidate will:
- Have experience working within a detail-focused administrative role - experience working with customer service role in addition is beneficial but not essential.
- Have a strong eye for detail and accuracy of work.
- Be confident working with all MS Office packages and picking up new systems/procedures.
- Be confident liaising with contacts across all levels - either in person, over the telephone or via email.
- Be available to start immediately and have access to own vehicle.
Customer Relations Administrator in Belfast employer: Brightwork
Contact Detail:
Brightwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Relations Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills match what they’re looking for. Practise common interview questions so you can showcase your experience in detail-focused admin roles with confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking!
We think you need these skills to ace Customer Relations Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Relations Administrator role. Highlight any relevant experience in administrative tasks and customer service, as this will show us you’re a great fit for the position.
Showcase Your Skills: Don’t forget to showcase your skills with MS Office and any other systems you’ve used. We want to see that you’re confident and capable of picking up new procedures quickly!
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. This will demonstrate to us that you take pride in your work and can manage tasks accurately.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Brightwork
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Relations Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as liaising with clients and managing administrative duties. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since the role requires a strong eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a report or ensuring a client’s needs were met, these anecdotes will highlight your suitability for the position.
✨Practice Your Communication Skills
As a key point of liaison, effective communication is crucial. Practice articulating your thoughts clearly and confidently, whether in person or over the phone. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and answering common interview questions.
✨Be Ready to Juggle Tasks
The job involves managing a busy desk with evolving tasks, so be prepared to discuss how you handle multitasking. Think of specific instances where you successfully managed multiple priorities while maintaining excellent customer service. This will show that you can thrive in a fast-paced environment.
