At a Glance
- Tasks: Join a dynamic team at Talisker distillery, creating unforgettable visitor experiences.
- Company: Diageo's Talisker distillery offers stunning views and a rich heritage on the Isle of Skye.
- Benefits: Flexible hours, full training provided, and opportunities for both part-time and full-time work.
- Why this job: Immerse yourself in whisky culture while developing customer service skills in a vibrant environment.
- Qualifications: No specific experience required; just bring your passion for customer service and a positive attitude.
- Other info: Perfect for students looking for an exciting seasonal job with varied start dates.
Amazing opportunities to work in our client, Diageo's picturesque distilleries across Scotland on a temporary basis. The oldest distillery on the Isle of Skye, Talisker is known for its breath-taking views and fantastic visitor experience at its stunning home on the shores of Loch Harport.
Your Time at Work
This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Talisker distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the distillery visitor experience.
The Brand Home Retail assistant is a fantastic role giving you the opportunity to embark on a new adventure and work in an exciting fast-paced environment. As part of the retail team, you will be trained to become a brand, product and whisky category expert. Core duties include:
- Providing a personalised experience for each guest
- Supporting and guiding customers when making purchases
- Processing sales
- Merchandising, inventory control and pre-retailing of stock
On occasions, you will be exposed to other areas of the business including setting up tastings, supporting the experience teams, along with general upkeep of the visitor centre to ensure a high standard of cleanliness is always adhered to.
Our Perfect Worker
Do you have character? Are you driven and open-minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary!
Key Information and Benefits
Full training will be provided. Part- and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students.
Retail Assistant - Talisker employer: Brightwork Ltd
Contact Detail:
Brightwork Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Talisker
✨Tip Number 1
Familiarise yourself with Talisker's history and the whisky-making process. Being able to share interesting facts and stories about the distillery will not only impress your interviewers but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided exceptional service in previous roles. This could include handling difficult situations or going above and beyond for a customer, which is crucial for creating an engaging visitor experience.
✨Tip Number 3
Research the current trends in the retail and hospitality industry, especially those related to distilleries and visitor experiences. Showing that you understand the market can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Diageo or similar companies. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Assistant - Talisker
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of a Retail Assistant at Talisker. Highlight key skills such as customer service, enthusiasm, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that showcase your ability to engage with visitors and provide a memorable experience.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for customer service and your interest in working at Talisker distillery. Use specific examples from your past experiences to demonstrate how you can contribute to creating an engaging visitor experience.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brightwork Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure a great experience for customers.
✨Know the Brand and Product
Familiarise yourself with Talisker distillery and its products before the interview. Being able to discuss the brand's history, values, and unique offerings will demonstrate your genuine interest in the role.
✨Highlight Teamwork Skills
Since this role involves working as part of a dynamic team, be prepared to discuss your teamwork experiences. Share specific instances where you collaborated effectively with others to achieve a common goal.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult customer or managing inventory. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.