At a Glance
- Tasks: Support a busy team by processing orders and managing stock requests.
- Company: Join Brightwork, a well-established organisation in Edinburgh.
- Benefits: Gain valuable experience in a dynamic work environment with no recruitment fees.
- Other info: Flexible hours, Monday to Friday, with potential for career growth.
- Why this job: Perfect opportunity to develop your skills while working in a supportive team.
- Qualifications: Previous stock experience and ability to manage workload independently.
The predicted salary is between 22000 - 26000 £ per year.
Brightwork have an excellent opportunity for an Services Assistant to join our client in Edinburgh.
This is an ongoing temporary ongoing role with the hours of work to be Monday to Friday core business hours.
Working within their busy team, the successful candidate will join the team in providing support across the service covering a range of tasks.
Duties will include: - Accurately processing orders within a back office stock setting and uploading information onto internal systems for tracking and completion. - Dealing with high volume of stock /order requests coming into the team whilst working to ensure these are processed accurately. - Keeping on top of busy workload, prioritising tasks and working to deadlines. - Acting as a point of contact for the department for internal queries - Updating stock reports and basic data compilation The ideal candidate will have: - Previous stock experience and ability to pick up new processes quickly. - Experience of working independently and being able to manage workload. - Ability to work well under pressure and be adaptable to assist with additional tasks to meet business needs if required.
The successful candidates will be required to hold a Disclosure Scotland or be willing to apply for one.
This is a great chance to join a established organisation and develop your experience!
If interested, please submit your CV to Brightwork today!
Brightwork are operating as an employment business for this temporary role.
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.
Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.
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Services Assistant in Edinburgh employer: Brightwork Ltd
Join a dynamic and rapidly expanding sales and marketing company that values your drive and ambition. With a strong focus on employee development, we offer comprehensive training from day one, flexible working hours, and uncapped commission opportunities, making it an ideal environment for those looking to thrive in their sales career. Our supportive work culture encourages collaboration and rewards performance, ensuring you have the tools and incentives to succeed while engaging with customers in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Services Assistant in Edinburgh
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Brightwork Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Brightwork Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Services Assistant in Edinburgh
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Brightwork Ltd.
How to prepare for a job interview at Brightwork Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Brightwork Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Brightwork Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
