At a Glance
- Tasks: Support the admin team by processing sensitive information and resolving customer queries.
- Company: Join a dynamic team at Brightwork in North Lanarkshire.
- Benefits: Full-time hours, supportive environment, and no recruitment fees.
- Other info: Fast-paced office with opportunities to learn and grow.
- Why this job: Be the go-to person for customer support and make a real difference.
- Qualifications: Customer service experience and strong admin skills, especially in Excel.
The predicted salary is between 22000 - 28000 £ per year.
Brightwork have an excellent opportunity for an Customer Service Administrator to join our client in North Lanarkshire.
This is an full time role based on site at their busy office - Hours of work will be Monday to Friday business hours.
Working within their busy offices, the successful candidate will join the team in providing key support to their administration team, duties will include: - Accurately processing and uploading sensitive information onto internal databases whilst maintaining compliance standards. - Dealing with high volume of information and requests coming into the team whilst working to ensure these are processed in line with SLA's - Keeping on top of busy workload, prioritising tasks and working to deadlines. - Acting as a main point of contact for the department. - Investigating and resolving complex customer account queries /issues The ideal candidate will have: - Previous Customer Service experience and strong Administrative skills including Excel. - Excellent customer service skills and ability to juggle enquiries whilst using internal systems - Experience working with databases and running reports from these - Ability to work well under pressure and pick up new systems/processes quickly The successful candidates will be required to hold a current Level 1 Disclosure Scotland or be willing to apply for one.
If interested, please submit your CV to Brightwork today!
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.
Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.
Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.
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Customer Service Administrator employer: Brightwork Ltd
Join a dynamic and rapidly expanding sales and marketing company that values your drive and ambition. With a strong focus on employee development, we offer comprehensive training from day one, flexible working hours, and uncapped commission opportunities, making it an ideal environment for those looking to thrive in their sales career. Our supportive work culture encourages collaboration and rewards performance, ensuring you have the tools and incentives to succeed while engaging with customers in your local area.
