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For Companies At a Glance
- Tasks: Engage with customers to understand their needs and promote product value.
- Company: Join Brightwork recruitment, a dynamic team focused on customer service excellence.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for growth.
- Why this job: Build meaningful relationships while making a real impact in customer satisfaction.
- Qualifications: Experience in customer service is essential; strong communication skills are a must.
- Other info: This role is based in Blantyre, perfect for those looking to grow in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Brightwork recruitment are currently looking for an experienced Customer Service expert to join our client based in Blantyre.
Working Monday – Friday
Specific duties –
- Proactive calling into customer segments to understand their needs and explain product/equipment value, to grow product consumption.
- Build relationships with customers based on trust and respect, encourage trial and on-going purchas…
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Customer Account Executive employer: Brightwork Ltd
Contact Detail:
Brightwork Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive
✨Tip Number 1
Research the company and its products thoroughly. Understanding what they offer will help you articulate how you can add value to their customer service team during your conversations.
✨Tip Number 2
Practice your communication skills, especially in a proactive calling context. Role-play with a friend or mentor to simulate customer interactions and refine your approach.
✨Tip Number 3
Prepare examples from your past experience that demonstrate your ability to build relationships with customers. Be ready to share specific instances where you successfully addressed customer needs.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A positive attitude can make a significant difference in how you are perceived by potential employers.
We think you need these skills to ace Customer Account Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Account Executive position. Understand the specific duties and expectations, especially regarding proactive customer engagement and relationship building.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and account management. Emphasize any previous roles where you successfully built relationships with customers and drove product consumption.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to understand customer needs. Mention specific examples of how you've added value in past roles and how you can contribute to the company's success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brightwork Ltd
✨Understand the Product Value
Make sure you have a solid understanding of the products and equipment you'll be discussing. Be prepared to explain how they can benefit customers and meet their needs.
✨Demonstrate Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built trust and respect with customers. Highlight how these relationships led to increased sales or customer satisfaction.
✨Show Proactivity in Customer Engagement
Be ready to discuss how you approach proactive calling and customer engagement. Share strategies you've used to identify customer needs and encourage product trials.
✨Highlight Your Customer Service Expertise
Emphasize your experience in customer service roles. Discuss specific challenges you've faced and how you've overcome them to improve customer experiences.
