At a Glance
- Tasks: Engage visitors with the rich stories of our historic distillery and provide top-notch customer service.
- Company: Join Brightwork at the stunning Glendronach Distillery, a leader in Scotch whisky production.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive full training.
- Other info: Work in a vibrant environment with opportunities to grow and connect with fellow whisky lovers.
- Why this job: Be part of an exciting industry, share your passion for whisky, and create memorable experiences.
- Qualifications: Customer service experience is a plus, but enthusiasm and a love for whisky are key!
The predicted salary is between 27360 - 27360 € per year.
Brightwork are currently recruiting for opportunities to work with Brown-Forman at their picturesque Glendronach Distillery in Aberdeenshire on an ongoing, temporary basis.
The Glendronach Distillery is a historic Scotch whisky distillery, founded in 1826, renowned for its richly sherried single malts matured in Spanish oak casks. It is celebrated for traditional production methods and deep, complex flavour profiles.
Your Time at Work
You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the distillery. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of high quality drink in the bar area and ensuring hygiene standards are maintained throughout the Visitor Centre. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion.
Our Perfect Worker
Successful candidates will have experience within a customer facing role in either retail or hospitality, and will be confident and professional when interacting with guests. Full training will be provided with no previous whisky industry experience required. This would be an excellent opportunity for someone with a keen interest in whisky and distilling.
Key Information and Benefits
This is a full time position working 4-5 days out of 7, with shifts usually between the hours of 0930 - 17:30. Occasional evening shifts may be required for events. Pay for the role is £13.50 per hour, paid each Friday a week in arrears.
Visitor Centre Team Member in Aberdeen employer: Brightwork Ltd
At Brown-Forman's Glendronach Distillery, we pride ourselves on fostering a vibrant work culture that celebrates the rich heritage of Scotch whisky. As a Visitor Centre Team Member, you will enjoy comprehensive training, competitive pay, and the opportunity to engage with visitors in a stunning location, all while being part of a passionate team dedicated to delivering exceptional customer experiences. Join us to grow your skills in a unique industry and be part of memorable events throughout the year.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Centre Team Member in Aberdeen
✨Tip Number 1
Get to know the distillery! Before your interview, do a bit of research on Glendronach Distillery and its history. This will not only impress your interviewers but also help you connect with the stories you'll be sharing with visitors.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past roles where you went above and beyond for a customer. We want to see that passion for providing first-class service, especially in a vibrant setting like a distillery.
✨Tip Number 3
Be enthusiastic about whisky! Even if you're new to the industry, showing genuine interest in whisky and distilling can set you apart. Share any personal experiences or interests related to whisky during your chat with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t hesitate – get your application in today!
We think you need these skills to ace Visitor Centre Team Member in Aberdeen
Some tips for your application 🫡
Show Your Passion for Whisky:When writing your application, let your enthusiasm for whisky and distilling shine through. Share any personal experiences or interests related to the industry that can help us see your genuine passion for the role.
Highlight Customer Service Skills:Since this role is all about providing first-class customer service, make sure to emphasise your experience in retail or hospitality. We want to know how you've gone above and beyond for customers in the past!
Be Engaging and Personable:Your written application should reflect the engaging personality we’re looking for. Use a friendly tone and don’t be afraid to show a bit of your character – we want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Brightwork Ltd
✨Know Your Whisky
Brush up on your whisky knowledge before the interview. Familiarise yourself with the history of Glendronach Distillery and its unique production methods. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a retail or hospitality scenario, be ready to discuss how you handled difficult situations and ensured customer satisfaction.
✨Be Enthusiastic and Engaging
Since the role involves storytelling and engaging with visitors, practice conveying your passion for whisky and distilling. Think about how you can make the distillery's stories come alive during your interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the events held at the distillery or how the team collaborates to create memorable visitor experiences. This shows your eagerness to be part of the team and your proactive attitude.
