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- Tasks: Support learning interventions to boost organisational capability and foster continuous improvement.
- Company: Join Brightwell, a leader in the pensions sector, committed to employee development and inclusivity.
- Benefits: Enjoy hybrid work, competitive salary, 25+ days holiday, and generous family-friendly policies.
- Why this job: Be part of a collaborative culture that values diverse perspectives and promotes personal growth.
- Qualifications: Proven experience in defining learning needs and delivering effective training solutions.
- Other info: Brightwell champions an inclusive environment where every colleague can thrive and contribute.
The predicted salary is between 36000 - 60000 £ per year.
Performance & Development Delivery Coach
Performance & Development Delivery Coach
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Join Our Team as a Performance & Development Delivery Coach
An exciting opportunity has come available for a Performance & Development Delivery Coach to join us at our Chesterfield site. This role sits within the Member Services Business Change team, working collaboratively across the disciplines of Change Management, Operational Excellence, Quality Management and Technical Competency.
Within this role as Performance & Development Delivery Coach you will support the delivery of learning interventions which improve organisational capability and promote a culture of continuous improvement across the business.
What you’ll do:
- Work with the Head of Quality & Technical Competence and the Performance & Delivery Specialist to create, develop, maintain and deliver a technical training programme covering both a core and non-core pensions curriculum.
- Work with the Head of Quality & Technical Competence and Performance and Development Specialist to develop both core technical content of the Pensions Academy and non-pensions training to support the delivery of best-in-class service.
- Work with the Head of Quality & Technical Competence, Performance and Development Specialist and other supporting functions to embed the strategy around employee development.
- Partner with relevant stakeholders in the business to create a consistent and commercial value adding approach to learning and developing MS capability aligned to future business requirements.
- Work with external and internal stakeholders to promote learning within Brightwell, including relationships with key stakeholders.
- Work with the wider business change team and operation to define, create or source training solutions and coordinate or directly deliver training as appropriate.
This role would suit someone with:
- Proven ability of defining learning needs, creating learning solutions and effectively delivering them.
- Knowledge and understanding of differing learning styles and adapting approaches to suit.
- Excellent communication skills, with the ability to interpret detailed technical information and present this to non-technical colleagues or third-party providers.
- Strong interpersonal skills with the ability to coach and influence colleagues at all levels within the organisation and able to work comfortably in a highly collaborative setting.
- Knowledge and experience of working with external education and training providers to develop appropriate solutions for the core and non-core pensions curriculum.
Why Brightwell?
As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:
- Annual performance bonus of up to 10%.
- 25 days holiday (increasing to 30 with service) plus bank holidays.
- A pension with up to 17% employer contributions (depending on age).
- 8 x salary Life Insurance.
- Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
- Free health assessments.
- Health cash plan.
- Professional study support.
- Employee Assistance Programme and free Wellhub wellness network platform access.
- Free on-site parking.
Building an inclusive work environment:
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.
Apply Now! (sign up and login link here)
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Training
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Performance & Development Delivery Coach employer: Brightwell
Contact Detail:
Brightwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance & Development Delivery Coach
✨Tip Number 1
Familiarise yourself with the core and non-core pensions curriculum. Understanding the specific training needs and content will help you demonstrate your expertise during discussions with the hiring team.
✨Tip Number 2
Network with current employees or professionals in the field of performance and development coaching. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your conversations.
✨Tip Number 3
Prepare to discuss your experience with different learning styles and how you've adapted training approaches in the past. This will showcase your ability to tailor learning solutions effectively, a key aspect of the role.
✨Tip Number 4
Research Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Be ready to articulate how your personal values align with theirs, as cultural fit is often just as important as skills and experience.
We think you need these skills to ace Performance & Development Delivery Coach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development, coaching, and training delivery. Use specific examples that demonstrate your ability to define learning needs and create effective solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee development and continuous improvement. Mention how your skills align with the role's requirements, particularly your communication and interpersonal skills.
Showcase Your Knowledge of Learning Styles: Demonstrate your understanding of different learning styles in your application. Provide examples of how you've adapted training approaches to suit various audiences, which is crucial for this role.
Highlight Collaborative Experience: Since the role involves working with various stakeholders, emphasise any past experiences where you successfully collaborated with teams or external partners to deliver training solutions.
How to prepare for a job interview at Brightwell
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Performance & Development Delivery Coach. Familiarise yourself with the key tasks mentioned in the job description, such as creating and delivering training programmes, and be ready to discuss how your experience aligns with these requirements.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that demonstrate your ability to convey complex information clearly. Think about times when you've successfully explained technical concepts to non-technical colleagues or stakeholders.
✨Highlight Your Coaching Experience
Be prepared to discuss your coaching and mentoring experiences. Share specific instances where you've influenced or developed others, particularly in a collaborative environment, as this will resonate well with the interviewers.
✨Demonstrate Adaptability
Given the diverse learning styles and needs within an organisation, illustrate your ability to adapt training methods to suit different audiences. Prepare to discuss how you've tailored your approach in past roles to ensure effective learning outcomes.
