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- Tasks: Provide top-notch service to pension scheme members and manage casework accurately.
- Company: Join an award-winning business in a supportive and dynamic environment.
- Benefits: Enjoy competitive salary, hybrid work, bonuses, and generous holiday allowance.
- Why this job: Make a real impact in the pensions industry while developing your career.
- Qualifications: Two years of DB pension administration experience and excellent communication skills.
- Other info: Brightwell values diversity and offers great opportunities for personal growth.
The predicted salary is between 25000 - 36000 £ per year.
Location: Chesterfield, Derbyshire
Salary: Circa £31,000 based on 40 hours per week (36-hour basis available), plus bonus.
Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team.
What you’ll do:
- Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation.
- Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements.
- Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience.
- Document work processes and provide support to the other members of the Member Services teams.
- Assist with one-off projects.
This role would suit someone with:
- A minimum of two years’ experience of DB pension administration or equivalent capability.
- Up to date understanding of relevant UK pension legislation.
- Excellent communication skills, with the ability to adapt approach to different audiences and situations.
- Experience of working in a professional, customer focused environment providing high levels of service.
- Achievement of or progress in achieving a pensions industry qualification.
- Experience in pension software products.
Why Brightwell?
- Annual performance bonus of up to 7%.
- 25 days holiday (increasing to 30 with service) plus bank holidays.
- A pension with 15-17% employer contributions (depending on age).
- 8 x salary Life Insurance.
- Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave).
- Free health assessments.
- Health cash plan.
- Professional study support.
- Employee Assistance Programme and free Wellhub wellness network platform access.
- Free on-site parking.
Building an inclusive work environment:
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.
Apply Now!
Contact Detail:
Brightwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Get to know the company! Research Brightwell and understand their values, culture, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to pensions administration. Think about how your experience aligns with the job description and be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team.
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pensions Administrator role. Highlight your experience with Defined Benefit pensions and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of communication with pension scheme members, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated complex information in the past.
Highlight Your Team Spirit: We love team players! In your application, mention any experiences where you contributed to team projects or shared ideas for improvement. This shows us that you're not just about individual success but also about helping the whole team thrive.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Brightwell
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit (DB) pensions and relevant UK legislation. Being able to discuss specific regulations or recent changes will show that you're not just familiar with the basics, but that you're genuinely passionate about the field.
✨Show Off Your Communication Skills
Since this role involves communicating with pension scheme members, practice articulating complex information clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with clients or colleagues in the past.
✨Demonstrate Your Problem-Solving Skills
Think of instances where you've contributed to process improvements or tackled challenges in previous roles. Be ready to share these examples during the interview to highlight your proactive approach and ability to enhance member experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, or ongoing projects. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
