Pension Administrator

Pension Administrator

Chesterfield Full-Time 18600 - 21600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch service to pension members and manage casework accurately.
  • Company: Join Brightwell, an award-winning business focused on growth and support.
  • Benefits: Enjoy a competitive salary, hybrid work, bonuses, and generous holiday.
  • Why this job: Be part of a dynamic team that values your ideas and promotes inclusivity.
  • Qualifications: Two years' experience in DB pension administration and excellent communication skills required.
  • Other info: Brightwell offers professional development and a commitment to diversity.

The predicted salary is between 18600 - 21600 £ per year.

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Associate Recruitment Consultant at Sanderson Recruitment

Join Our Team as a Pensions Administrator

Salary: Circa £31,000 based on 40 hours per week (36-hour basis available), plus bonus.

Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team.

What you’ll do:

  • Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation.
  • Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements.
  • Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience.
  • Document work processes and provide support to the other members of the Member Services teams.
  • Assist with one-off projects

This role would suit someone with:

  • A minimum of two years’ experience of DB pension administration or equivalent capability.
  • Up to date understanding of relevant UK pension legislation.
  • Excellent communication skills, with the ability to adapt approach to different audiences and situations.
  • Experience of working in a professional, customer focussed environment providing high levels of service.
  • Achievement of or progress in achieving a pensions industry qualification.
  • Experience in pension software products.

Why Brightwell?

As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:

  • Annual performance bonus of up to 7%.
  • 25 days holiday (increasing to 30 with service) plus bank holidays.
  • A pension with 15-17% employer contributions (depending on age).
  • 8 x salary Life Insurance.
  • Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
  • Free health assessments.
  • Health cash plan.
  • Professional study support.
  • Employee Assistance Programme and free Wellhub wellness network platform access.
  • Free on-site parking.

Building an inclusive work environment:

Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.

Apply Now!

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative and Customer Service

  • Industries

    Investment Management, Pension Funds, and Financial Services

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Pension Administrator employer: Brightwell

Brightwell is an exceptional employer located in Chesterfield, Derbyshire, offering a supportive and inclusive work environment that prioritises employee growth and development. With competitive salaries, generous benefits including a performance bonus, extensive holiday allowance, and a commitment to professional study support, Brightwell fosters a culture where every colleague can thrive and contribute meaningfully to the team's success. Join us to be part of an award-winning business that values diversity and encourages continuous improvement in the pensions sector.
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Contact Detail:

Brightwell Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pension Administrator

✨Tip Number 1

Familiarise yourself with the latest UK pension legislation and Defined Benefit schemes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the pensions industry, especially those who work in DB administration. Attend relevant events or join online forums to gain insights and potentially get referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and adaptability, as these are crucial for the role.

✨Tip Number 4

Research Brightwell’s corporate values and think about how your personal values align with them. Be ready to share how you embody these values in your work, particularly in terms of being supportive and impactful.

We think you need these skills to ace Pension Administrator

Knowledge of Defined Benefit (DB) pension administration
Understanding of UK pension legislation
Excellent verbal and written communication skills
Customer service orientation
Attention to detail
Proficiency in pension software products
Ability to document work processes
Team collaboration skills
Problem-solving abilities
Adaptability to different audiences and situations
Experience in a professional environment
Continuous improvement mindset
Time management skills
Achievement or progress towards a pensions industry qualification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Defined Benefit pension administration. Include specific examples of your work that demonstrate your understanding of UK pension legislation and your ability to provide high-quality service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pensions and your commitment to delivering excellent service. Mention how your skills align with Brightwell's values of being Responsible, Impactful, Supportive, and Expert.

Highlight Relevant Experience: In your application, emphasise any experience you have with pension software products and your progress towards achieving a pensions industry qualification. This will show that you are well-prepared for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Pension Administrator.

How to prepare for a job interview at Brightwell

✨Know Your Pensions Legislation

Make sure you brush up on the latest UK pension legislation before your interview. Being able to discuss relevant laws and how they impact pension administration will show that you're knowledgeable and serious about the role.

✨Demonstrate Communication Skills

Since the role involves communicating with pension scheme members, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in previous roles, both in writing and verbally.

✨Showcase Your Customer Service Experience

Highlight your experience in a customer-focused environment. Be ready to share specific instances where you provided exceptional service, resolved issues, or improved processes to enhance the member experience.

✨Prepare for Team Collaboration Questions

As the role requires contributing to team improvements, think of examples where you've worked collaboratively. Be prepared to discuss how you’ve shared ideas or supported colleagues in achieving common goals.

Pension Administrator
Brightwell
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  • Pension Administrator

    Chesterfield
    Full-Time
    18600 - 21600 £ / year (est.)

    Application deadline: 2027-08-20

  • B

    Brightwell

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