Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch service to pension members and manage casework accurately.
- Company: Join Brightwell, an award-winning business focused on growth and support.
- Benefits: Enjoy a competitive salary, hybrid work, bonuses, and generous holiday.
- Why this job: Be part of a dynamic team that values your ideas and promotes inclusivity.
- Qualifications: Two years' experience in DB pension administration and excellent communication skills required.
- Other info: Brightwell offers professional development and a commitment to diversity.
The predicted salary is between 18600 - 21600 ÂŁ per year.
Pensions Administrator
Salary: Circa £31,000 based on 40 hours per week (36‑hour basis available), plus bonus.
Are you passionate about pensions and providing high‑quality service? Would you be keen to work in an exciting, growing, award‑winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team.
What you’ll do:
- Provide a best‑in‑class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation.
- Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements.
- Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience.
- Document work processes and provide support to the other members of the Member Services teams.
- Assist with one‑off projects.
This role would suit someone with:
- A minimum of two years’ experience of DB pension administration or equivalent capability.
- Up to date understanding of relevant UK pension legislation.
- Excellent communication skills, with the ability to adapt approach to different audiences and situations.
- Experience of working in a professional, customer‑focused environment providing high levels of service.
- Achievement of or progress in achieving a pensions industry qualification.
- Experience in pension software products.
Why Brightwell?
As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:
- Annual performance bonus of up to 7%.
- 25 days holiday (increasing to 30 with service) plus bank holidays.
- A pension with 15‑17% employer contributions (depending on age).
- 8Ă— salary Life Insurance.
- Generous family‑friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave).
- Free health assessments.
- Health cash plan.
- Professional study support.
- Employee Assistance Programme and free Wellhub wellness network platform access.
- Free on‑site parking.
Building an inclusive work environment:
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.
Apply Now!
#J-18808-Ljbffr
Pension Administrator employer: Brightwell
Contact Detail:
Brightwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Administrator
✨Tip Number 1
Familiarise yourself with the latest UK pension legislation and Defined Benefit schemes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the pensions industry, especially those who work in DB administration. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and adaptability, as these are crucial for the role.
✨Tip Number 4
Research Brightwell’s corporate values and think about how your personal values align with them. Be ready to share how you embody these values in your work, particularly in terms of being supportive and impactful.
We think you need these skills to ace Pension Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Defined Benefit pension administration. Include specific examples of your work that demonstrate your understanding of UK pension legislation and your ability to provide high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pensions and your commitment to delivering excellent service. Mention how your skills align with Brightwell's values of being Responsible, Impactful, Supportive, and Expert.
Highlight Relevant Experience: In your application, emphasise any experience you have with pension software products and your progress towards achieving a pensions industry qualification. This will show that you are well-prepared for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Pension Administrator.
How to prepare for a job interview at Brightwell
✨Know Your Pensions Legislation
Make sure you brush up on the latest UK pension legislation before your interview. Being able to discuss relevant laws and how they impact pension administration will show that you're knowledgeable and serious about the role.
✨Demonstrate Communication Skills
Since the role involves communicating with pension scheme members, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in previous roles, both in writing and verbally.
✨Showcase Your Customer Service Experience
Highlight your experience in a customer-focused environment. Be ready to share specific instances where you provided exceptional service, resolved issues, or improved processes to enhance the member experience.
✨Prepare for Team Collaboration Questions
As the role requires contributing to team improvements, think of examples where you've worked collaboratively. Be prepared to discuss how you’ve shared ideas or supported colleagues in achieving common goals.
