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- Tasks: Provide top-notch service to pension scheme members and process casework accurately.
- Company: Join an award-winning, supportive business in Chesterfield.
- Benefits: Competitive salary, hybrid work, generous holiday, and a great benefits package.
- Why this job: Make a real impact in the pensions industry while developing your career.
- Qualifications: Two years' experience in DB pension administration and excellent communication skills.
- Other info: Inclusive culture with opportunities for professional growth and development.
The predicted salary is between 24800 - 34800 £ per year.
Join Our Team as a Pensions Administrator
Salary: Circa £31,000 based on 40 hours per week (36-hour basis available), plus bonus.
Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team.
What you’ll do:
- Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation.
- Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements.
- Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience.
- Document work processes and provide support to the other members of the Member Services teams.
- Assist with one-off projects
This role would suit someone with:
- A minimum of two years’ experience of DB pension administration or equivalent capability.
- Up to date understanding of relevant UK pensionli>
- Excellent communication skills, with the ability to adapt approach to different audiences and situations.
- Experience of working in a professional, customer focussed environment providing high levels of service.
- Achievement of or progress in achieving a pensions industry qualification.
- Experience in pension software products.
Why Brightwell?
As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:
- Annual performance bonus of up to 7%.
- 25 days holiday (increasing to 30 with service) plus bank holidays.
- A pension with 15-17% employer contributions (depending on age).
- 8 x salary Life Insurance.
- Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
- Free health assessments.
- Health cash plan.
- Professional study support.
- Employee Assistance Programme and free Wellhub wellness network platform access.
- Free on-site parking.
Building an inclusive work environment:
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.
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Pension Administrator employer: Brightwell
Contact Detail:
Brightwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to pension administration. Think about how you can showcase your experience with DB pensions and your customer service skills. We want you to shine!
✨Tip Number 3
Don’t forget to research Brightwell! Familiarise yourself with their values and culture. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our awesome team at Brightwell.
We think you need these skills to ace Pension Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pension Administrator role. Highlight your experience with Defined Benefit pensions and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for pensions and how you can contribute to our team. Be sure to mention specific examples of your previous work that align with our values.
Show Off Your Communication Skills: Since this role involves communicating with pension scheme members, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Brightwell
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit (DB) pension schemes and relevant UK legislation. Being able to discuss specific regulations or recent changes will show that you're not just familiar with the basics, but that you’re genuinely passionate about pensions.
✨Show Off Your Communication Skills
Since the role involves communicating with pension scheme members, practice articulating complex information clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with clients or colleagues in the past.
✨Demonstrate Your Team Spirit
Brightwell values teamwork and continuous improvement, so come prepared with ideas on how you can contribute to the team. Think of examples where you’ve collaborated effectively or suggested improvements in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle casework accurately. Prepare by thinking through potential scenarios you might face as a Pension Administrator and how you would approach them, focusing on providing high-quality service.
