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- Tasks: Provide top-notch service to pension scheme members and manage casework accurately.
- Company: Join Brightwell, an award-winning and rapidly growing business in Derby.
- Benefits: Enjoy a competitive salary, hybrid work, generous holiday, and a great benefits package.
- Why this job: Be part of a dynamic team making a real impact in the pensions industry.
- Qualifications: Two years' experience in DB pension administration and excellent communication skills required.
- Other info: Brightwell values diversity and offers fantastic career development opportunities.
The predicted salary is between 28000 - 36000 £ per year.
Join Our Team as a Pensions Administrator
Location: Derby, Derbyshire
Salary: Circa £31,000 based on 40 hours per week (36-hour basis available), plus bonus.
Brightwell continues to experience significant growth, and our new office location reflects this momentum. We’re now looking to appoint a Pensions Administrator to be part of this exciting development.
Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you!
Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team.
What you’ll do:
- Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation.
- Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements.
- Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience.
- Document work processes and provide support to the other members of the Member Services teams.
- Assist with one-off projects.
This role would suit someone with:
- A minimum of two years’ experience of DB pension administration or equivalent capability.
- Up to date understanding of relevant UK pension legislation.
- Excellent communication skills, with the ability to adapt approach to different audiences and situations.
- Experience of working in a professional, customer focussed environment providing high levels of service.
- Achievement of or progress in achieving a pensions industry qualification.
- Experience in pension software products.
Why Brightwell?
As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:
- Annual performance bonus of up to 7%.
- 25 days holiday (increasing to 30 with service) plus bank holidays.
- A pension with 15-17% employer contributions (depending on age).
- 8 x salary Life Insurance.
- Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave).
- Free health assessments.
- Health cash plan.
- Professional study support.
- Employee Assistance Programme and free Wellhub wellness network platform access.
- Free on-site parking.
Building an inclusive work environment:
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.
Apply Now!
Pensions Administrator in Derby employer: Brightwell
Contact Detail:
Brightwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Brightwell and its values. Understand their commitment to inclusivity and how you can contribute to their mission. Tailor your responses to show how you align with their culture and goals.
✨Tip Number 3
Practice your communication skills! Since this role involves interacting with pension scheme members, being able to convey complex information clearly is key. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Brightwell.
We think you need these skills to ace Pensions Administrator in Derby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pensions Administrator role. Highlight your experience with Defined Benefit pension administration and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of communication with pension scheme members, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated complex information in the past.
Highlight Your Team Spirit: We’re all about teamwork here at Brightwell! In your application, mention any experiences where you’ve contributed to team projects or shared ideas for improvement. This shows us that you’re not just a lone wolf but someone who thrives in a collaborative environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about our company culture and values while you're at it!
How to prepare for a job interview at Brightwell
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit (DB) pension schemes and relevant UK legislation. Being able to discuss specific regulations or recent changes will show that you're not just familiar with the basics, but that you're genuinely passionate about pensions.
✨Show Off Your Communication Skills
Since the role involves communicating with pension scheme members, practice articulating complex information clearly and concisely. You might want to prepare examples of how you've successfully communicated with clients or colleagues in the past, especially in challenging situations.
✨Demonstrate Your Team Spirit
Brightwell values teamwork and continuous improvement, so be ready to share examples of how you've contributed to a team environment. Think about times when you've shared ideas for process improvements or supported colleagues in achieving their goals.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's culture, growth plans, or how they support professional development. This shows your interest in the role and helps you assess if it's the right fit for you.
