At a Glance
- Tasks: Lead high-quality pension administration services and oversee a large operational team.
- Company: Brightwell, a leader in pension service operations with a focus on excellence.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Join a forward-thinking company committed to continuous improvement and innovation.
- Why this job: Make a significant impact on client satisfaction and member experience in a dynamic environment.
- Qualifications: Extensive experience in service operations and strong leadership skills.
The predicted salary is between 90000 - 110000 £ per year.
Brightwell is seeking an experienced Head of Service Operations to lead the delivery of high-quality pension administration services across a portfolio of clients and schemes. You will oversee a large operational function, from client operations managers to trainees, ensuring efficient, compliant end-to-end service delivery and an exceptional member experience.
You will shape operating models, drive continuous improvement, capacity planning and resource alignment to demand.
Senior Director - Pension Service Operations in Chesterfield employer: Brightwell
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