Brightwell is recruiting a Realtime and Allocation Manager to join our Planning and Reporting function. You will monitor operations in real time, balance workloads across member helpline and back-office teams, and drive efficiency through data-led decisions to ensure service levels meet targets.
You will collaborate with operational and planning colleagues, develop daily and weekly resource plans, and contribute to end-to-end workforce planning.
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Realtime Allocation Manager | Workforce Planning & Analytics in Chesterfield employer: Brightwell
Brightwell is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including generous holiday allowances and substantial pension contributions. With a strong commitment to inclusivity and a supportive work culture, employees can thrive in their roles while enjoying the flexibility of hybrid working arrangements between Derby and Chesterfield. Join us to be part of a dynamic team where your contributions are valued and career development is actively encouraged.