At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and ensure everything runs smoothly.
- Company: Join Brightstar, an award-winning hospitality management company that values people first.
- Benefits: Enjoy a fun work environment, competitive pay, and opportunities for growth.
- Other info: Flexible shifts and a chance to work on exciting events await you!
- Why this job: Make memorable experiences while developing your leadership skills in a vibrant setting.
- Qualifications: Experience in events or hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people, quality, profit, and it’s no accident that people come first. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.
As an Events Supervisor, you’ll lead the team in delivering seamless meetings, conferences, weddings, and events of all sizes. From setting up rooms to coordinating service and overseeing smooth delivery, you’ll ensure every event meets guest expectations and runs to plan. You’ll balance hands-on support with leadership, guiding your team to provide excellent service while ensuring standards, safety, and efficiency are maintained throughout.
Brightstar’s values are at the heart of everything we do: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. As Events Supervisor, you’ll live these values by motivating your team, creating memorable experiences, and supporting revenue growth through successful event delivery.
Objectives of this role:
- Supervise and support the events team to deliver exceptional service.
- Oversee the setup, service, and breakdown of meetings, conferences, and functions.
- Ensure compliance with health, safety, and licensing regulations.
- Coordinate with other departments to deliver smooth, professional events.
- Handle guest requests, feedback, and changes calmly and efficiently.
Key Responsibilities
People
- Lead and motivate the events team during functions, providing clear direction.
- Train and coach team members on service standards and event procedures.
- Conduct pre-event briefings to share event details, timings, and responsibilities.
- Handle guest feedback and issues with professionalism and positivity.
- Foster a collaborative team culture that supports consistent, high-quality service.
- Represent Brightstar’s values in all guest and colleague interactions.
Quality
- Ensure event rooms are set up to the agreed specification, layout, and brand standards.
- Oversee food and beverage service during events, maintaining quality and presentation.
- Monitor timing and flow of events to ensure they run smoothly.
- Conduct post-event checks to ensure venues are reset or ready for the next function.
- Uphold health, safety, and food hygiene standards at all times.
- Work with the kitchen and operations teams to ensure accurate and timely delivery.
Profit
- Support upselling of event services, packages, and upgrades.
- Manage event resources efficiently, avoiding waste and unnecessary costs.
- Assist with stock control and ordering for event service equipment.
- Ensure accurate billing and charges are captured for each event.
- Contribute to revenue growth through professional delivery that encourages repeat business.
Responsible Business
- Ensure compliance with licensing laws, fire safety, and emergency procedures.
- Promote sustainable practices such as reducing single-use items and recycling.
- Report and follow up on maintenance or safety concerns promptly.
- Treat all team members and guests fairly, with dignity and respect.
- Comply with all company policies, procedures, and operational standards including any hotel-specific brand standards.
- Complete all E-learning and mandatory training within required timeframes.
Skills and Qualifications
- Previous experience in events, banqueting, or hospitality supervision.
- Strong leadership and organisational skills.
- Excellent communication and guest service abilities.
- Knowledge of event setup, service standards, and health & safety procedures.
- Proactive and confident in managing last-minute changes.
- Flexible to work variable shifts, including evenings, weekends, and holidays.
- Ability to stay calm under pressure and keep events running smoothly.
- Familiarity with event systems, AV equipment, or booking software (preferred).
The above responsibilities are intended to describe the general nature of the role and are not intended to be an exhaustive list.
Events Supervisor employer: Brightstar Hospitality Management
Brightstar is an exceptional employer that prioritises its people, fostering a vibrant work culture where employees are encouraged to excel and enjoy their roles. As an Events Supervisor, you will benefit from comprehensive training, opportunities for personal growth, and the chance to lead a dedicated team in creating memorable experiences for guests. With a commitment to integrity and sustainability, Brightstar not only values your contributions but also supports your professional journey in the dynamic hospitality industry.
Contact Details:
Brightstar Hospitality Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Supervisor
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Brightstar, they value fun, integrity, and teamwork, so think of examples from your past experiences that showcase these traits. We want you to shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our amazing team at Brightstar!
We think you need these skills to ace Events Supervisor
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for events shine through! Share specific experiences where you’ve led a team or delivered a memorable event. We love seeing candidates who are genuinely excited about creating amazing experiences.
Tailor Your Application:Make sure to customise your application to reflect the values and objectives of Brightstar. Highlight how your skills align with our motto of people, quality, profit. This shows us that you understand what we’re all about and how you can contribute.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate when candidates can communicate effectively, as this is key in the role of an Events Supervisor.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Brightstar Hospitality Management
✨Know Your Events Inside Out
Before the interview, brush up on your knowledge of event management. Familiarise yourself with different types of events, from weddings to corporate conferences, and be ready to discuss how you would handle various scenarios. This shows your passion for the role and that you understand what it takes to deliver exceptional service.
✨Showcase Your Leadership Skills
As an Events Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated and trained team members in the past. Think about specific situations where you turned challenges into successes, as this will demonstrate your ability to inspire and guide others.
✨Emphasise Guest Experience
Brightstar values guest satisfaction, so be ready to talk about how you handle feedback and ensure a positive experience. Share stories where you went above and beyond for guests or resolved issues calmly and efficiently. This will highlight your commitment to quality service.
✨Align with Company Values
Familiarise yourself with Brightstar's core values: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. During the interview, weave these values into your responses. Show how your personal work ethic aligns with theirs, which will make you a more attractive candidate.
