At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and ensure everything runs smoothly.
- Company: Join Brightstar, an award-winning hospitality management company that values its people.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for personal growth.
- Other info: Be part of a supportive culture that prioritises integrity, fun, and professional development.
- Why this job: Make memorable experiences while developing your leadership skills in a fun environment.
- Qualifications: Experience in events or hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people, quality, profit, and it’s no accident that people come first. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.
As an Events Supervisor, you’ll lead the team in delivering seamless meetings, conferences, weddings, and events of all sizes. From setting up rooms to coordinating service and overseeing smooth delivery, you’ll ensure every event meets guest expectations and runs to plan. You’ll balance hands-on support with leadership, guiding your team to provide excellent service while ensuring standards, safety, and efficiency are maintained throughout. Brightstar’s values are at the heart of everything we do: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. As Events Supervisor, you’ll live these values by motivating your team, creating memorable experiences, and supporting revenue growth through successful event delivery.
Objectives of this role:
- Supervise and support the events team to deliver exceptional service.
- Oversee the setup, service, and breakdown of meetings, conferences, and functions.
- Ensure compliance with health, safety, and licensing regulations.
- Coordinate with other departments to deliver smooth, professional events.
- Handle guest requests, feedback, and changes calmly and efficiently.
Key Responsibilities
People
- Lead and motivate the events team during functions, providing clear direction.
- Train and coach team members on service standards and event procedures.
- Conduct pre-event briefings to share event details, timings, and responsibilities.
- Handle guest feedback and issues with professionalism and positivity.
- Foster a collaborative team culture that supports consistent, high-quality service.
- Represent Brightstar’s values in all guest and colleague interactions.
Quality
- Ensure event rooms are set up to the agreed specification, layout, and brand standards.
- Oversee food and beverage service during events, maintaining quality and presentation.
- Monitor timing and flow of events to ensure they run smoothly.
- Conduct post-event checks to ensure venues are reset or ready for the next function.
- Uphold health, safety, and food hygiene standards at all times.
- Work with the kitchen and operations teams to ensure accurate and timely delivery.
Profit
- Support upselling of event services, packages, and upgrades.
- Manage event resources efficiently, avoiding waste and unnecessary costs.
- Assist with stock control and ordering for event service equipment.
- Ensure accurate billing and charges are captured for each event.
- Contribute to revenue growth through professional delivery that encourages repeat business.
Responsible Business
- Ensure compliance with licensing laws, fire safety, and emergency procedures.
- Promote sustainable practices such as reducing single-use items and recycling.
- Report and follow up on maintenance or safety concerns promptly.
- Treat all team members and guests fairly, with dignity and respect.
- Comply with all company policies, procedures, and operational standards including any hotel-specific brand standards.
- Complete all E-learning and mandatory training within required timeframes.
Skills and Qualifications
- Previous experience in events, banqueting, or hospitality supervision.
- Strong leadership and organisational skills.
- Excellent communication and guest service abilities.
- Knowledge of event setup, service standards, and health & safety procedures.
- Proactive and confident in managing last-minute changes.
- Flexible to work variable shifts, including evenings, weekends, and holidays.
- Ability to stay calm under pressure and keep events running smoothly.
- Familiarity with event systems, AV equipment, or booking software (preferred).
The above responsibilities are intended to describe the general nature of the role and are not intended to be an exhaustive list.
Events Supervisor in Cheadle employer: Brightstar Hospitality Management
Brightstar is an exceptional employer that prioritises its people, fostering a vibrant work culture where employees are encouraged to excel and enjoy their roles. As an Events Supervisor, you will benefit from comprehensive training, opportunities for personal growth, and the chance to lead a dedicated team in creating memorable experiences for guests. With a commitment to integrity and sustainability, Brightstar not only values your contributions but also supports your professional journey in the dynamic hospitality industry.
Contact Details:
Brightstar Hospitality Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Supervisor in Cheadle
✨Tip Number 1
Get to know the company culture! Before your interview, check out Brightstar's values and think about how you can embody them. Show us that you're not just a fit for the role, but also for the team!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of an Events Supervisor.
✨Tip Number 3
Bring your A-game to the interview! Be ready to share specific examples of how you've led teams or handled challenging situations in past events. We love hearing about your successes!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Events Supervisor in Cheadle
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! Share any relevant experiences that highlight your love for creating memorable moments and how you embody our values at Brightstar.
Tailor Your Application:Make sure to customise your application to fit the Events Supervisor role. Highlight your leadership skills and any past experiences in hospitality or event management that demonstrate your ability to motivate a team and deliver exceptional service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for the team. Remember, we appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Brightstar family!
How to prepare for a job interview at Brightstar Hospitality Management
✨Know Your Stuff
Before the interview, dive deep into Brightstar's values and mission. Understand their approach to hospitality and how they prioritise people. This will help you align your answers with what they care about most.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in past events. Highlight your ability to motivate others and handle challenges calmly. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback or managing last-minute changes. Think of scenarios where you successfully navigated these situations and be prepared to discuss them in detail.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team culture or upcoming events. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
