At a Glance
- Tasks: Lead proactive sales strategies and build key business relationships in the hospitality sector.
- Company: Join Brightstar, an award-winning hospitality management company that values people and quality.
- Benefits: Enjoy a vibrant work culture, competitive salary, and opportunities for personal growth.
- Other info: Embrace our values: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care.
- Why this job: Make a real impact by driving revenue and enhancing guest experiences in a dynamic environment.
- Qualifications: Proven hotel sales experience and excellent relationship-building skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people, quality, profit, and it’s no accident that people come first. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.
We are looking for a dynamic and results-driven Sales Manager to lead and execute a proactive sales strategy across one or more hotels within Brightstar’s portfolio. Reporting to the General Manager, this role is key for driving revenue by developing and nurturing key business relationships, identifying new market opportunities, and maximizing corporate and MICE (Meetings, Incentives, Conferences, and Events) sales. This role is ideal for a confident, ambitious, and commercially savvy professional who thrives in a fast-paced environment and has a proven track record in hospitality sales. You will be the face of the hotel in the marketplace, working closely with stakeholders to deliver exceptional financial performance and build long-term client relationships.
Objectives of this role:
- Develop and implement strategic sales plans to drive revenue and exceed targets.
- Identify and secure new corporate and MICE business opportunities.
- Build and maintain strong relationships with key clients, partners, and stakeholders.
- Enhance the hotel’s presence within the marketplace through networking and proactive sales initiatives.
- Collaborate with hotel teams to maximize sales opportunities and deliver outstanding guest experiences.
- Provide accurate reporting and analysis to support business growth and decision-making.
Key Responsibilities:
- Sales & Business Development: Research and identify new opportunities within the corporate and MICE sectors. Actively pursue new local corporate business and establish long‑term partnerships. Develop and maintain a pipeline of potential clients to ensure sustained revenue growth. Conduct sales presentations, site visits, and networking events to showcase the hotel’s offerings. Collaborate with the revenue team to establish profitable pricing strategies.
- Client & Stakeholder Management: Develop and nurture existing client accounts to drive repeat business and long‑term loyalty. Act as the primary point of contact for corporate and MICE clients, ensuring high levels of satisfaction. Work closely with the hotel General Manager and Head of Sales to align sales strategies with overall business objectives. Provide regular updates and market insights to the Senior Management Team to inform strategic decision‑making.
- Market Positioning & Brand Awareness: Increase hotel visibility through active participation in networking events, trade shows, and industry forums. Develop partnerships with local businesses and key market influencers. Monitor competitor activity and market trends to identify new opportunities for growth.
- Reporting & Performance Analysis: Prepare and present accurate sales reports, tracking performance against targets. Provide market analysis and insights to inform revenue management strategies. Contribute to the development of company‑wide sales initiatives and local marketing activities.
Skills and Qualifications:
- Proven experience in hotel sales, with a strong understanding of corporate and MICE business development.
- Excellent relationship‑building skills with the ability to engage and influence key stakeholders.
- Strong commercial acumen and ability to develop strategic sales plans.
- Exceptional communication and presentation skills.
- Proficiency in Microsoft Office, CRM systems, and hotel booking platforms.
- Self‑motivated, target‑driven, and able to thrive in a fast‑paced environment.
Brightstar’s values are at the heart of everything we do: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. As Sales Executive, you’ll reflect these values by building strong connections, representing Brightstar in the marketplace, and contributing directly to commercial success. The above responsibilities are intended to describe the general nature of the role and are not intended to be an exhaustive list.
Sales Manager in Birmingham employer: Brightstar Hospitality Management
Brightstar is an exceptional employer that prioritises its people, fostering a vibrant work culture where employees are encouraged to excel and enjoy their roles. With a strong focus on professional growth, the company offers ample opportunities for career advancement within the dynamic hospitality sector, all while being part of a supportive team that values integrity and collaboration. Located in a thriving area, Brightstar provides a unique chance to engage with key stakeholders and make a significant impact in the marketplace, making it an ideal workplace for ambitious sales professionals.
Contact Details:
Brightstar Hospitality Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Brightstar's values and recent achievements. When you walk into that interview, you want to show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you can connect with people in hospitality. Building relationships can open doors to opportunities that aren’t even advertised yet!
✨Tip Number 3
Showcase your sales success stories! Prepare specific examples of how you've driven revenue in previous roles. Use numbers and results to back up your claims – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reinforce your fit for the Sales Manager role!
We think you need these skills to ace Sales Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how your enthusiasm aligns with our values at Brightstar. Share specific experiences that highlight your commitment to delivering exceptional guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Manager role. Highlight your relevant experience in hotel sales and MICE business development. We’re looking for someone who can hit the ground running, so show us how your skills match what we need!
Be Results-Driven:We love numbers! In your application, include quantifiable achievements that demonstrate your ability to drive revenue and exceed targets. Whether it’s securing new clients or increasing sales, let us know how you’ve made an impact in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Brightstar team!
How to prepare for a job interview at Brightstar Hospitality Management
✨Know Your Stuff
Before the interview, dive deep into Brightstar's values and recent achievements. Familiarise yourself with their approach to hospitality management and how they prioritise people, quality, and profit. This will not only show your genuine interest but also help you align your answers with their core principles.
✨Showcase Your Sales Savvy
Prepare specific examples from your past experiences that highlight your success in hotel sales, particularly in corporate and MICE sectors. Be ready to discuss how you've developed strategic sales plans and built long-term client relationships. This will demonstrate your capability to drive revenue effectively.
✨Engage with Enthusiasm
During the interview, let your passion for hospitality shine through. Engage with the interviewers by asking insightful questions about their current sales strategies and market positioning. This shows that you're proactive and genuinely interested in contributing to their success.
✨Be a Team Player
Emphasise your ability to collaborate with various teams, especially the General Manager and revenue team. Share examples of how you've worked cross-functionally to maximise sales opportunities and enhance guest experiences. This will highlight your understanding of the importance of teamwork in achieving business objectives.
