Guest Experience Associate – F&B Team Member in Birmingham

Brightstar Hospitality Management in Birmingham is seeking a Guest Service/Duty Manager to deliver warm, professional service across our restaurant and F&B operations, shaping memorable guest experiences from breakfast through late service.

You will lead front‑of‑house teams, maintain brand standards, ensure safety and hygiene compliance, manage guest requests, and help maximise guest satisfaction and revenue while supporting a positive team culture.

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