Brightsmith are pleased to be partnering with a Low-Carbon Infrastructure company, looking to scale up the Operational team. Driven by heat network expansion, heat pump adoption, and the transition to low-carbon energy infrastructure, our client is building a platform designed to deliver and operate heating systems at scale. As Head of Operations, you will play a critical role in shaping and leading the operational function during a key phase of growth. This is an opportunity to join a business moving from project delivery into long-term asset operation, helping establish the systems, processes, and leadership capability required to operate as a modern energy infrastructure business. Key responsibilities include: Leading day-to-day operational delivery across heat pump and heating infrastructure projects Building scalable operational processes, systems, and performance frameworks Managing service delivery, maintenance, and operational performance Driving customer satisfaction and service excellence Leading contractor and supply chain performance Supporting business growth through operational planning and resource management Developing and mentoring operational teams Establishing KPIs, reporting frameworks, and continuous improvement initiatives Supporting regulatory compliance and governance requirements We are keen to speak with operational leaders from: Heat Pumps HVAC Heat Networks District Energy Utilities Energy Services Building Services Facilities Infrastructure Experience Required Experience leading operational teams within a technical or infrastructure environment Strong understanding of service delivery and operational performance management Experience managing field-based engineering or maintenance teams Demonstrable track record of scaling operational capability within a growing business Strong stakeholder management and leadership skills Commercial awareness and customer-focused mindset Why Join? Join one of the UK's fastest-growing low-carbon heating markets Influence business strategy and operational direction Build and lead a high-performing operational function Work at the forefront of the energy transition Genuine opportunity to progress into executive leadership If you're passionate about operational excellence and want to play a key role in shaping the future of low-carbon heating infrastructure, please apply below or reach out directly at a.knight@brightsmithgroup.com
Locations
City of LondonLondon
