At a Glance
- Tasks: Lead IT service delivery, support engineering, and drive operational excellence.
- Company: Brightside Connect, a forward-thinking tech company focused on growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Join a vibrant team dedicated to continuous improvement and innovation.
- Why this job: Shape the future of IT services while coaching a dynamic team.
- Qualifications: Experience in IT service delivery and strong coaching abilities.
The predicted salary is between 50000 - 65000 £ per year.
Brightside Connect is seeking an experienced IT Services Delivery Specialist to own technical delivery, support the engineering team, and build structure, consistency and operational excellence for growth.
You will oversee daily service delivery, escalate technical issues, and drive continuous improvements across operations.
You’ll work with leadership to refine service standards, processes and future growth, leveraging your hands-on expertise and coaching skills to help the team succeed.
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We think you need these skills to ace IT Services Delivery Lead: Cloud, Automation & Team Coach in Basildon
Technical Delivery
Service Delivery Management
Coaching Skills
Operational Excellence
Continuous Improvement
Process Refinement
Team Leadership
