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- Tasks: Assist customers in choosing the right hardware products and provide excellent service.
- Company: Join a dynamic hardware company focused on customer satisfaction and sustainable growth.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional development.
- Why this job: Be part of a team that values customer relationships and promotes a diverse workplace culture.
- Qualifications: Matric or equivalent, 3 years sales experience in hardware, and customer service training required.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
Key Responsibilities
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers’ problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including upkeep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work-related tasks as delegated by superior
Requirements
- Matric or Equivalent
- 3 Years Sales experience in Electrical department
- 3 Years minimum experience in a similar role in a Hardware environment
- 5 basic technical supplier competency certificates
- Customer Service Training
- Demonstrate acceptable sales technique
- Intermediate product knowledge
- Ability to communicate effectively (verbal & written)
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful. We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Sales Person - Hardware Department employer: Brights Hardware
Contact Detail:
Brights Hardware Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Person - Hardware Department
✨Tip Number 1
Familiarise yourself with the products in our hardware department. Knowing the ins and outs of our offerings will not only boost your confidence but also help you provide tailored advice to customers, making their shopping experience more enjoyable.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on customer satisfaction, practice active listening and effective communication techniques to ensure you can address customer needs promptly and professionally.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with those already in the field can provide you with valuable insights about the company culture and expectations, which can be a great advantage during the interview process.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think of examples from your past experiences where you successfully handled customer queries or resolved issues, as this will demonstrate your capability in a sales environment.
We think you need these skills to ace Sales Person - Hardware Department
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in the hardware or electrical department. Include specific achievements that demonstrate your ability to generate sales and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention how your previous experiences align with the responsibilities of the Sales Person role and how you can contribute to the company's growth.
Highlight Relevant Skills: In your application, emphasise your communication skills, technical knowledge, and any customer service training you've received. These are crucial for the role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brights Hardware
✨Know Your Products
Familiarise yourself with the hardware products you'll be selling. Understand their features, benefits, and how they solve customer problems. This knowledge will help you provide tailored advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Demonstrate Sales Techniques
Be ready to discuss your sales techniques and strategies. Share specific instances where your approach led to increased sales or improved customer relationships, showcasing your experience in a similar role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and its products. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
