At a Glance
- Tasks: Assist customers with loading products and maintaining a tidy yard environment.
- Company: Join a dynamic team focused on exceptional customer service and operational efficiency.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Be part of a team that values customer satisfaction and teamwork in a fast-paced setting.
- Qualifications: Matric or equivalent, with at least 1 year of experience preferred.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
General Assistant – Drive Thru Yard Department at Brights Hardware. Join to apply for the role of General Assistant in the Drive Thru Yard Department.
Purpose: Deliver exceptional customer service by ensuring a clean, tidy environment and accurate loading of customers’ products. The Yard must run efficiently with no loss of stock or dissatisfied customers, so that customers return, increasing sales and profit margins.
Key Responsibilities
- Loading customers’ vehicles, delivery trucks and transfer trucks promptly and accurately
- Ensuring stock is properly stacked and counted
- Assisting with pulling of stock for transfers
- Reporting stock shortages and breakages
- Maintaining tidiness and cleaning of the area by sweeping and upholding good housekeeping
- Assisting customers with excellent customer service and product knowledge
- Bagging of stone/sand
- Participating in perpetual stocktakes
- Ensuring housekeeping of work area
- Performing any work‑related tasks as delegated by your superior
Requirements
- Matric or equivalent
- 1 year minimum experience in a similar role (preferred)
- Ability to deliver excellent customer service
- Ability to numerically count stock
- Able to work independently and as a team player
- Disciplined and motivated
- Ability to handle pressure
- Effective verbal communication
- Physical fitness and stamina
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation. We will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Management and Manufacturing
Industries
- Wholesale Building Materials
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General Assistant - Drive Thru Yard Department employer: Brights Hardware
Contact Detail:
Brights Hardware Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant - Drive Thru Yard Department
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. This knowledge will not only help you assist customers better but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. Being able to handle various customer situations confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work as part of a team by sharing examples from previous experiences where you collaborated effectively. This is crucial for a role that requires both independent and team-oriented tasks.
✨Tip Number 4
Be prepared to discuss how you handle pressure and maintain a tidy work environment. Think of specific instances where you successfully managed these aspects, as they are key responsibilities in this role.
We think you need these skills to ace General Assistant - Drive Thru Yard Department
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experience align with the role of General Assistant in the Drive Thru Yard Department.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and stock management. Use bullet points for clarity and include specific examples of how you've delivered excellent customer service in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention your ability to work under pressure and your commitment to maintaining a tidy work environment. Be sure to address how you can contribute to customer satisfaction and operational efficiency.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Brights Hardware
✨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering exceptional customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Teamwork and Independence
This position requires both teamwork and the ability to work independently. Be ready to discuss experiences where you successfully collaborated with others as well as instances where you took initiative on your own.
✨Prepare for Stock Management Questions
Given the responsibilities around stock counting and management, brush up on your numerical skills and be ready to answer questions about how you would handle stock shortages or breakages. Showing familiarity with these processes will impress your interviewers.
✨Emphasise Your Physical Fitness
The job may require physical stamina, so it’s a good idea to mention any relevant experience that demonstrates your physical fitness. Whether it's previous jobs or personal activities, showing that you're capable of handling the physical demands of the role can set you apart.