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For Companies At a Glance
- Tasks: Assist customers in finding the perfect products and provide top-notch service.
- Company: Dynamic hardware retailer focused on customer satisfaction and growth.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Why this job: Join a vibrant team and help customers while boosting your sales skills.
- Qualifications: Experience in hardware sales and a flair for communication.
- Other info: Diverse workplace with a commitment to equity and career advancement.
The predicted salary is between 16000 - 24000 £ per year.
Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
Key Responsibilities
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers' problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including upkeep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work related tasks as delegated by superior
Requirements
- Matric or x3 Completed Intercept courses equating to total of 120 credits
- 2 Years minimum experience in a Hardware environment
- Basic product exposure (must have spent at least 2 years with Irrigation products)
- Brights Induction (Service excellence)
- 2 x Department Product Knowledge Certificate
- Natural Sales flair
- Ability to communicate effectively (verbal & written)
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful. We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company's equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Sales Assistant in Colchester employer: Brights Hardware
Contact Detail:
Brights Hardware Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Colchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would assist a customer in choosing the right product. Role-play with a friend or in front of the mirror. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in sales. Make sure you look professional and approachable. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you have good customer service skills!
We think you need these skills to ace Sales Assistant in Colchester
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your experience in customer service. We want to see how you've helped customers in the past and how you can bring that same energy to our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales Assistant role. Mention specific experiences that relate to the job description, like your knowledge of irrigation products.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role!
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Brights Hardware
✨Know Your Products Inside Out
Make sure you have a solid understanding of the irrigation products you'll be dealing with. Brush up on their features, benefits, and common customer queries. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to ensure customer satisfaction, which is key for this role.
✨Practice Your Communication Skills
Since effective communication is crucial, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable speaking about your experiences and how they relate to the job.
✨Be Ready to Discuss Sales Strategies
Think about how you can generate sales and promote the business. Be prepared to discuss any sales techniques you've used in the past and how you can apply them in this new role. Showing that you have a natural sales flair will definitely work in your favour.
