Customer Service Advisor

Customer Service Advisor

Full-Time 26500 - 26500 £ / year (est.) No working from home possible
BrightPath HR

At a Glance

  • Tasks: Help customers by solving problems and providing excellent service.
  • Company: Supportive team in a growing company located in Glasgow City Centre.
  • Benefits: £26,500 salary, monthly bonuses, hybrid work, and 30 days leave.
  • Other info: Join a stable workplace where your people skills truly matter.
  • Why this job: Build a rewarding career with real progression and training opportunities.
  • Qualifications: Experience in customer service and strong communication skills.

The predicted salary is between 26500 - 26500 £ per year.

Customer Service Advisor in Glasgow City Centre with a basic salary of £26,500 plus a bonus of up to £250 per month. This is a full-time, permanent position.

Looking for a role where your people skills actually matter — and where you can build a long-term career, not just another job? We're recruiting Customer Service Advisors to join our client's growing, supportive team in Glasgow City Centre. If you enjoy helping people, solving problems, and delivering great service, this is a fantastic opportunity with excellent training, progression, and earning potential.

What's in it for you:

  • £26,500 starting salary
  • Monthly performance bonus (up to £250)
  • Salary increases with length of service
  • Hybrid working potential after probation (business‑dependent)
  • 30 days annual leave, increasing with service
  • 3 weeks of fully paid training
  • Ongoing development through a dedicated Learning Academy
  • Genuine progression opportunities — many managers started in this role
  • Stable, supportive, and people‑focused workplace

What you'll be doing:

  • Handling inbound and outbound customer calls
  • Listening to customer needs and providing clear, effective solutions
  • Managing and updating customer accounts accurately
  • Working towards realistic and achievable targets
  • Delivering a positive, professional experience on every call

What we're looking for:

  • Experience in customer service or a contact centre environment
  • Strong communication and listening skills
  • A calm, empathetic, and professional approach
  • Target‑driven with a positive, can‑do attitude
  • Reliable, motivated, and keen to progress

Why apply:

This is more than a call‑based role — it's a chance to grow with a business that invests in its people, recognises performance, and offers real career progression. Apply now to start building a rewarding career in customer account management.

Customer Service Advisor employer: BrightPath HR

BrightPath HR is an excellent employer that fosters a dynamic and innovative work culture in Livingston, Scotland. With a strong emphasis on employee growth, you will have the opportunity to collaborate closely with leadership, driving impactful marketing strategies while enjoying the autonomy to express your creativity. The company values its team members, offering a supportive environment that encourages professional development and meaningful contributions to the brand's success.

BrightPath HR

Contact Details:

BrightPath HR Recruitment Team

We think you need these skills to ace Customer Service Advisor

Communication Skills
Problem-Solving Skills
Adaptability
Professionalism
Time Management
Attention to Detail
Teamwork