Business Support Officer

Business Support Officer

Full-Time 29064 - 31022 £ / year (est.) No working from home possible
Brighton

At a Glance

  • Tasks: Support families and children through administrative tasks in a dynamic team environment.
  • Company: Join a diverse council committed to community wellbeing and support.
  • Benefits: Competitive salary, flexible working, and comprehensive wellbeing support.
  • Other info: Inclusive workplace with opportunities for personal and professional growth.
  • Why this job: Make a real difference in children's lives while developing your skills.
  • Qualifications: Organisational skills and experience in busy office environments are essential.

The predicted salary is between 29064 - 31022 £ per year.

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Job profile for Business Support Officer

Location: Portslade Hub, Mile Oak Road, Portslade, BN41 2PG

Date posted: 10/04/2026

Salary: £29,064 - £31,022

Contractual hours: 37

Fixed Term - 12 months

Do you want to work in a service supporting families? Are you an enthusiastic, organised, confident administrator? If so, we want to hear from you!

As a Business Support Officer, you will be working in a small pod/team to support children from diverse backgrounds throughout their journey from assessment to leaving care. You will be a key member of the pod of social workers whilst also working alongside a number of other pods as part of the larger team.

You will have a full induction to the work and be supported to attain the required skills by training and shadowing to enhance existing/transferable skills and learn and understand the role.

Ideally you will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service whilst still managing to meet statutory deadlines. This role involves the use of various computer packages, and you will provide customer-focused information to people who contact the team. You will be highly organised and have an ability to work both independently and as part of a team. You will need to enjoy solving problems and managing an evolving workload with good time management skills being essential.

If this is you, we would welcome your application to our Business Support Officer vacancy.

Key skills you can offer:

  • A flexible, adaptable approach to work with ability to multitask effectively according to business priorities
  • Ability to deal with confidential information tactfully and with discretion
  • Accuracy and attention to detail
  • Experience in business support duties including arranging meetings and taking minutes which may be of a complex nature
  • Competent in working with Outlook and Microsoft Office packages
  • Inputting and retrieval of data on service-based IT system

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds.

How to apply:

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers.

Business Support Officer employer: Brighton

As a Business Support Officer at the Portslade Hub, you will join a supportive and inclusive team dedicated to making a positive impact on families' lives. The council offers a range of benefits, including wellbeing support, training opportunities, and a commitment to diversity, ensuring that every employee can thrive in a psychologically safe environment. With a focus on collaboration and professional growth, this role provides a meaningful opportunity to contribute to the community while enjoying a healthy work-life balance.

Brighton

Contact Details:

Brighton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer

Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in. Plus, it gives you some great talking points during the chat!

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

Tip Number 3

Show off your skills! Bring examples of your past work or achievements that relate to the role. Whether it’s a project you managed or a problem you solved, having tangible proof of your abilities can really impress the interviewers.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Business Support Officer

Organisational Skills
Confidentiality Management
Attention to Detail
Time Management
Microsoft Office Proficiency
Data Input and Retrieval
Meeting Coordination

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Business Support Officer, so make sure you understand the key skills and experiences we value.

Use Real Examples:When answering the application questions, don’t just list your skills. We want to hear your story! Use the STAR model to share specific examples of how you've demonstrated the skills we’re after. This will help us see how you fit into our team.

Be Yourself:We love individuality! Avoid using AI-generated content in your application. Instead, let your personality shine through by writing in your own voice. This helps us get to know the real you and makes your application stand out.

Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important steps in the process. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Brighton

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.

Prepare Real-Life Examples

Use the STAR method (Situation, Task, Action, Result) to prepare examples from your past experiences that demonstrate your organisational skills, ability to multitask, and problem-solving capabilities. This will give you a solid framework to discuss your relevant skills during the interview.

Show Your Team Spirit

Since this role involves working closely with social workers and other pods, be ready to discuss how you’ve successfully collaborated in a team environment before. Highlight any experiences where you contributed to a team’s success or supported colleagues in achieving their goals.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the challenges they face. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.