At a Glance
- Tasks: Keep the Brighton i360 sparkling clean and welcoming for all visitors.
- Company: Join a leading visitor attraction in Brighton with a focus on unforgettable experiences.
- Benefits: Flexible hours, team environment, and the chance to meet diverse guests.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be part of a dynamic team that enhances visitor experiences every day.
- Qualifications: Previous cleaning experience and a positive, guest-focused attitude.
The predicted salary is between 20000 - 24000 £ per year.
House Keeper The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages.
We aim to create unforgettable moments by delivering world-class service, innovative experiences, and seamless operations.
As a valued member of the Housekeeping Crew, you will be responsible for maintaining the highest standard of cleaning throughout the entire space.
This includes the vertical cable car (Pod), Beach Building & Upper Deck as well as the external terraces.
Hospitality skills are also an essential aspect to this role.
You are customer facing and are providing help and assistance so that space remains inviting, informative and sanitary for our customers alongside all other teams.
Key Responsibilities Cleaning & Maintenance
- Daily full cleans of front and back of house before and after the operation.
- Demonstration of cleaning skill - experience of full and deep cleaning is essential.
- Lone and group work is required.
- Lifting and Manual Handling abilities are required.
- Understanding of COSHH is required.
- Cleaning in toilets (WC's), retail spaces, food preparation areas; cleaning of glass and concrete.
- Guest Experience & Customer Service
- Maintain a welcoming and tidy environment to enhance the visitor experience.
- Assist guests with enquiries and provide courteous interactions when required.
- Report any maintenance issues or potential hazards to the appropriate department.
- Health, Safety & Compliance
- Adhere to health and safety regulations, ensuring a safe environment for guests and colleagues.
- Lifting and Manual Handling abilities are required.
- Follow COSHH (Control of Substances Hazardous to Health) guidelines for the handling of cleaning chemicals.
- Participate in routine safety inspections and report any concerns to management.
- Team Collaboration
- Communicating with all departments via radio communication.
- Working Alongside all departments as part of Facilities and Maintenance Teams.
- Performing said duties with a high level of physical and verbal presentation.
- A flexible and willing attitude is essential.
- Behaviours
- Guest-Focused: Committed to creating a clean and welcoming environment.
- Positive Attitude: Maintains a professional and proactive approach.
- Detail-Oriented: Ensures thorough and high-quality cleaning standards.
- Team Player: Works collaboratively with colleagues across departments.
Essential Skills & Experience
- Previous experience in a cleaning or housekeeping role.
- Understanding of hygiene and safety practices.
- Ability to work in a physically demanding role, including standing for long periods.
- Flexibility to work evenings, weekends, and holidays as required.
Desirable Skills & Experience
- Experience in a high-footfall environment such as attractions, hotels, or hospitality settings.
- Knowledge of COSHH regulations.
Housekeeper - Brighton i360 - Brighton in Hove employer: Brighton i360
At Brighton i360, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on energy and creativity. Our Duty Managers enjoy unique opportunities for professional growth in a dynamic environment, with the stunning backdrop of Brighton seafront enhancing the experience. Join us to be part of a team that values innovation, collaboration, and the joy of delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Brighton i360 - Brighton in Hove
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brighton i360. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brighton i360
Don't be shy about reaching out to Brighton i360 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper - Brighton i360 - Brighton in Hove
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brighton i360 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brighton i360
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
