At a Glance
- Tasks: Lead operations across a vibrant venue with restaurant, bar, and events space.
- Company: Brighton i360, an iconic beachfront destination with a lively atmosphere.
- Benefits: £80,000 salary, service charge, bonus potential, and unique working environment.
- Other info: Fast-paced role requiring hands-on leadership and a passion for guest experience.
- Why this job: Shape the future of one of Brighton's most exciting venues with endless opportunities.
- Qualifications: Experience in managing large hospitality operations and leading diverse teams.
The predicted salary is between 35000 - 40000 £ per year.
Big venue. Big energy. Brighton seafront. Brighton i360 is not your average hospitality site - and this is not your average GM role. Right on Brighton's seafront, i360 brings together a restaurant, bar, café, events space, private hires and visitor experience in one iconic destination. From seaside lunches and busy café trade to sunset drinks, corporate events, private parties and packed summer weekends, this is a site with serious scale and serious opportunity.
We're looking for a seasoned operator who knows how to lead big, busy, multi-faceted venues. Someone who can bring structure without killing the fun, drive process and performance without losing the guest experience, and lead from the front when the site is in full swing.
The Role
As a Senior General Manager, you'll lead the full operation across the restaurant, bar, café, events and visitor experience. You'll be responsible for:
- Driving sales, profitability and guest experience
- Leading a large team across multiple departments
- Managing high-volume trade, seasonal peaks and events
- Keeping labour, stock, standards and budgets under control
- Creating a positive, high-performing team culture
- Ensuring compliance, licensing and operational standards are sharp
- Spotting commercial opportunities and helping shape the next chapter of i360
About You
You'll already have experience running large, complex hospitality operations. You might come from restaurants, bars, hotels, visitor attractions, event venues, entertainment venues or destination-led hospitality but you'll need to be confident managing more than one moving part at once. You'll bring:
- Proven Senior GM operator experience
- Strong commercial and financial awareness
- Experience leading large teams
- Confidence managing busy, high-volume sites
- A hands-on, visible leadership style
- Strong standards, pace and operational discipline
- Personality, energy and calm under pressure
Why i360?
Because this is hospitality with a sea view - and no two days look the same. You'll get:
- £80,000 salary + service charge and bonus potential
- The chance to lead one of Brighton's most iconic venues
- A unique beachfront working environment
- Real scope to shape the site's future
- A fast-paced, high-profile role with plenty of energy, variety and opportunity
This is not a role for someone who wants to sit in the office and watch the venue happen around them. We need someone on the floor, in the action, leading and directing the team and making every part of the site work brilliantly together. Ready to lead one of Brighton's biggest and boldest venues? We'd love to hear from you.
Senior General Manager - Brighton i360 - Brighton employer: Brighton i360
At Brighton i360, we pride ourselves on being more than just a hospitality venue; we are a vibrant community hub located on the stunning seafront. As a Senior General Manager, you will thrive in a dynamic environment that offers not only competitive salary and bonus potential but also the opportunity to shape the future of one of Brighton's most iconic destinations. Our culture is built on teamwork, energy, and a commitment to delivering exceptional guest experiences, making it an exciting place for those looking to grow and lead in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior General Manager - Brighton i360 - Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brighton i360. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brighton i360
Don't be shy about reaching out to Brighton i360 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior General Manager - Brighton i360 - Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brighton i360 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brighton i360
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
