At a Glance
- Tasks: Support individuals in daily tasks to boost their independence and confidence.
- Company: Join a caring team at Independence at Home, making a real difference.
- Benefits: Competitive salary, enhanced pay for weekends and holidays, generous holiday, and free uniform.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be part of a supportive environment that values diversity and personal growth.
- Qualifications: Relevant qualification in Social Care or Care Management and good IT skills.
The predicted salary is between 22950 - 28050 £ per year.
We are seeking a Duty Officer (31 hrs per week) to join our team of four Duty Officers.
You will be central to the running of our Duty Office which operates from 7.00am to 8.00pm daily.
The post is office-based.
This is a fixed-term contact for 9 months covering maternity leave.
Independence at Home provides a personal approach to helping individuals who find themselves unable to manage day-to-day tasks at home.
We support people for up to six weeks to learn to do things in a different way to increase independence and confidence.
This includes support with daily living tasks including manual handling.
Our service is integrated with Health, so we work closely with Nurses, OT and Physiotherapists.
The service is part of the hospital discharge pathway, so we are very busy and we have high turn-over of service users.
Our last CQC inspection rated the service as "good" in all aspects of the care and support provided, as well as for leadership.
Fixed term: 9 Months Interviews to be held: (tbc) There is full information about the role below and attached but,
- a relevant qualification in Social Care or Care Management (at least NVQ3, or equivalent relevant experience)
- knowledge of the Care Quality Commission's fundamental standards of care
- experience and understanding of working with vulnerable people with a variety of needs
- knowledge of Medication policies & procedures
- knowledge of the Mental Capacity Act
- the ability to communicate effectively verbally and in writing with service users and professional colleagues
- the ability to support and motivate staff on a daily basis to ensure the smooth running of the service
- excellent customer service skills, Our operations are heavily based on phones and computers.
We will train you to use our specific and corporate systems during your induction, but you will need to bring good IT skills and confidence to learn new systems.
Working for us
The service is 7-day and operates throughout the year.
The role includes working on a rota that includes early mornings, evenings, weekends, bank holidays, Christmas and New Year.
The role is office-based at our office in Craven Vale Resource Centre (BN2 0FE).
We are co-located with the residential centre.
We can offer you
- a competitive salary
- time and a half for working at weekends, double time for working on a bank holiday
- a career average pension scheme
- generous holiday
- regular supervision meetings
- a range of other staff benefits
- free uniform and personal protective equipment
- Encouraging a diverse workforce
Our city is known and loved for its diversity.
Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit.
We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds.
In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our actions, our and the work we are doing to Why work for us?
Why work for us?
- be connected
- be confident
- be innovative and creative
- be diverse and inclusive
- be healthy and psychologically safe
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Enhanced DBS
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers.
Team and service working arrangements are designed to support both employee work life balance and team collaboration.
These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.
Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
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Duty Officer in York employer: Brighton & Hove City Council
Brighton & Hove City Council is an excellent employer, offering a nurturing work environment at Tarnerland Nursery School where you can make a meaningful impact on young children's lives. With a strong emphasis on professional development and a supportive team culture, employees enjoy generous benefits and opportunities for growth in their early years careers. Join us in creating a safe and engaging learning space in the vibrant community of Brighton.
Contact Details:
Brighton & Hove City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Officer in York
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Brighton & Hove City Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Duty Officer in York
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Brighton & Hove City Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Brighton & Hove City Council. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Brighton & Hove City Council
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Brighton & Hove City Council.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Duty Officer role at Brighton & Hove City Council, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Brighton & Hove City Council that you can think critically and act effectively under pressure.
