At a Glance
- Tasks: Join a team to collect refuse and recycling, ensuring customer satisfaction and safety.
- Company: Be part of a dedicated waste management service committed to community cleanliness.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work outdoors.
- Other info: Weekend catch-up days may be needed; training provided for all tasks.
- Why this job: Great opportunity for teamwork, physical activity, and making a positive impact in your community.
- Qualifications: Must be physically fit and able to follow safety guidelines; no prior experience required.
Hours of work: varies each day 13.30-22.00 Monday to Friday. Morning shift starting at either 06.00 or 07.00 and ending anytime between 13.00-16.00.
Pay rate: £13.26 per hour.
Description of duties and responsibilities:
Working as part of a team, led by the driver, with responsibility for collecting refuse and recycling and other waste service duties. Follow management instruction and ensure work is completed safely and efficiently, in accordance with guidelines. Focus on customer satisfaction. We are looking for candidates who are physically fit as the work is demanding and walking long distances daily to cover the rounds is a key part of this role.
Key responsibilities:
- Ensure that all refuse, recycling and cleansing rounds (with no unscheduled missed bins/locations) are completed within specified timescales and to a high customer service standard. This will involve weekend catch-up days to cover Bank Holidays.
- Assist the driver in preparing the vehicle for the day.
- Ensure that all safety equipment is available, in a serviceable condition, and being worn as required. The PPE must be Health and Safety compliant, used in accordance with Risk Assessments and remain presentable in appearance at all times.
- Operate the machinery in strict accordance with instructions and training, ensuring that the driver is always seen back when reversing, using the agreed signals when required.
- Ensure that any service issues or potential service failures are reported to the team managers in a timely manner.
- Undertake assisted collections as required, including returning bins to the designated point.
- Ensure that communication, work and training is conducted in a calm, positive and constructive way, being both courteous and helpful to the public, residents, customers and other staff.
- Follow instructions as laid down in Council and departmental policies and procedures which are relevant to this job. These include: Risk Assessments / Method Statements, Code of Conduct, and Accident/Near Miss/Hazard reporting. The procedures/instructions will be updated periodically.
Additional:
- Assist and cover other collections and rounds being undertaken as part of the waste collection service when reasonably requested by the management team. "Reasonably" means within your abilities and which would not put you, colleagues or the public at risk within your contracted hours or otherwise agreed overtime for which suitable training has been provided, including but not limited to: Litter picking, Collecting fly-tipping, General yard duties, Wheelie bin deliveries/collections.
- Ensure all paperwork/works tickets and electronic communications are completed and returned to the office daily for processing.
- Comply with the Council's Equal Opportunities policy, Code of Conduct and other relevant policy, procedures and legislation.
- Comply with the Council Data Protection Policies and the Data Protection Act and other relevant legislation. The Council's Safety Policy and other safety procedures and guidelines are deemed part of this job description.
Refuse Loader in Brighton employer: Brighton & Hove City Council
Join our dedicated team as a Refuse Loader, where you will play a vital role in maintaining the cleanliness and sustainability of our community. We offer competitive pay, a supportive work culture that prioritises safety and customer satisfaction, and opportunities for personal growth through training and development. Working in a dynamic environment, you'll enjoy the camaraderie of your colleagues while making a meaningful impact on the local area.
Contact Details:
Brighton & Hove City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Refuse Loader in Brighton
✨Tip Number 1
Familiarise yourself with the local waste collection policies and procedures. Understanding the guidelines will not only help you during the interview but also demonstrate your commitment to following safety and operational standards.
✨Tip Number 2
Showcase your physical fitness and ability to handle demanding tasks. You might want to mention any previous experience in physically intensive roles or activities that highlight your stamina and teamwork skills.
✨Tip Number 3
Prepare to discuss how you would handle customer interactions. Since customer satisfaction is a key part of the role, think of examples where you've provided excellent service or resolved issues positively.
✨Tip Number 4
Be ready to talk about your understanding of health and safety regulations. Knowing how to operate machinery safely and the importance of PPE will show that you take safety seriously, which is crucial for this position.
We think you need these skills to ace Refuse Loader in Brighton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Refuse Loader position. Highlight key duties such as teamwork, customer service, and safety compliance in your application.
Tailor Your CV:Make sure your CV reflects relevant experience and skills that align with the job. Emphasise any previous roles that involved physical work, teamwork, or customer interaction, as these are crucial for this position.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and your understanding of the company's values. Mention your ability to work in demanding conditions and your commitment to customer satisfaction.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brighton & Hove City Council
✨Show Your Team Spirit
As a Refuse Loader, you'll be working closely with a team. Highlight your ability to collaborate and communicate effectively with others during the interview. Share examples of past experiences where teamwork led to successful outcomes.
✨Demonstrate Physical Fitness
This role requires physical stamina and the ability to walk long distances. Be prepared to discuss your fitness routine or any relevant experience that showcases your physical capabilities. This will reassure the interviewer that you can handle the demands of the job.
✨Emphasise Safety Awareness
Safety is paramount in this role. Familiarise yourself with health and safety regulations related to waste collection. During the interview, express your commitment to following safety protocols and share any previous experience you have with safety equipment or procedures.
✨Customer Service Focus
Customer satisfaction is key in this position. Prepare to discuss how you would handle interactions with the public and resolve any issues that may arise. Providing examples of your customer service skills will demonstrate your suitability for the role.
